Rajveer Maharaj
Los Angeles
Summary
Seasoned Food and Beverage Manager with a proven track record at The Peninsula Beverly Hills, adept in operational management and strategic networking. Elevated guest experiences and profitability through innovative strategies, achieving a 12% increase in bar revenue. Skilled in Opera and effective guidance, I excel in leading teams to excellence and fostering significant customer loyalty.
Overview
15
15
years of professional experience
Work History
DIRECTOR OF OUTLETS
The Peninsula Beverly Hills
Beverly Hills
01.2023 - 01.2025
- Strategically adjusted marketing to enhance profitability and customer satisfaction
- Maintained strict compliance with health and safety standards, ensuring operational excellence
- Improved dining experience with superior food quality and presentation
- Increased profits through effective vendor negotiations and supply chain optimization
- Implemented systems to boost efficiency and service levels
- Conducted staff training to foster a culture of improvement and excellence
- Led promotional events to grow customer base and revenue
- Achieved cost savings while upholding high service standards
- Oversaw upscale hotel food and beverage operations, focusing on quality and guest service
- Enhanced vendor and department collaboration for better product quality and pricing
- Drove revenue growth and maintained clean, safe environments through proactive management
- Mentored staff to enhance performance and customer satisfaction
- As an accomplished Food and Beverage Manager with seven years of fine-dining experience, I excel in creating profitable, guest-centric dining experiences through keen insight into emerging trends and customer preferences
- My leadership is characterized by a commitment to excellence, guiding teams to success with a focus on achieving bottom-line results and complete task execution
- I am dedicated to inspiring service-oriented teams to cultivate loyalty among diners
- Seeking opportunities to impact the dining industry, I am interested in roles that allow for innovation, customer engagement enhancement, and the implementation of sustainable practices, as well as consulting and educational positions to share my expertise and shape the industry's future
DEPARTMENT MANAGER/MANAGER
The Peninsula Beverly Hills
01.2018 - 12.2022
- Executed promotional campaigns that boosted brand recognition and customer engagement
- Facilitated employee conflict resolution and team collaboration, promoting a harmonious work environment
- Negotiated with suppliers to secure materials at competitive rates, optimizing budget efficiency
- Implemented new technologies to enhance productivity, reduce costs, and improve customer service
- Increased bar revenue by 12% and reduced beverage costs by 8.5%, contributing to recognition by Forbes Magazine as one of the Top 45 Bars Globally
- Developed strong vendor relationships, improving product offerings and guest experiences
- Led staff training to ensure 5-star service, enhancing brand loyalty and customer satisfaction
- Assisted HR in recruiting qualified candidates, strengthening the team with professional staff
- Managed diverse service areas, including bar/lounge and high tea services, demonstrating operational versatility
- POS Terminal Operations
- Opera
- HotSos
- Office Pack
- Micros
POOL SUPERVISOR/SERVER/BARTENDER
The Peninsula Beverly Hills
01.2010 - 12.2017
- Progressed from Server to Bartender to Pool Supervisor within the hospitality industry, demonstrating a strong work ethic, exceptional customer service skills, and leadership capabilities
- My journey reflects my ability to excel in customer-facing roles and my commitment to professional growth and excellence in hospitality management
Education
High School diploma -
Hamilton High School
Los Angeles, CASkills
- Effective Guidance
- Operational Management
- Financial Monitoring
- Inventory Oversight
- Training and Development
- Strategic Networking Skills
- Culinary Operations Coordination
- Performance Evaluation Management
- Payment Processing Expertise
- Computer skills
- Opera
- HotSos
- Office Pack
- Micros
Languages
- English, Bilingual
- Hindi, Mother Tongue
Timeline
DIRECTOR OF OUTLETS
The Peninsula Beverly Hills
01.2023 - 01.2025
DEPARTMENT MANAGER/MANAGER
The Peninsula Beverly Hills
01.2018 - 12.2022
POOL SUPERVISOR/SERVER/BARTENDER
The Peninsula Beverly Hills
01.2010 - 12.2017
High School diploma -
Hamilton High School
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