Rajveer Kaur
Surrey,British Columbia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
03.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Boosted store sales through knowledgeable product recommendations and upselling techniques.
Sales Associate/Customer Service Associate
Lowe's Home Improvement
03.2023 - 12.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Proficient in Microsoft Office, with over 1 year of experience using Word, Excel, PowerPoint, and
Outlook. - Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Cashier
Micheals
09.2022 - 03.2023
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products
sold throughout store. - Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Columbia College
Vancouver, BC08.2024
Skills
- Time Management
- Attention to detail
- Computer proficiency
- Multi-Tasking
- Payment Processing
- Problem-Solving Skills
- Verbal and Written Communication
- Team Collaboration
Accomplishments
Earned "5 Red Services Star" Awards and 1 Bronze Service Star Award.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
Home Depot
03.2024 - Current
Sales Associate/Customer Service Associate
Lowe's Home Improvement
03.2023 - 12.2023
Cashier
Micheals
09.2022 - 03.2023
Columbia College
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