Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rajveer Kaur

Brampton,ON

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations with excellent interpersonal and time management skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Quality Control Technician

Intrapac PPC
05.2021 - 02.2022
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
  • Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
  • Reduced customer complaints by proactively addressing potential issues before products left the facility.
  • Performed thorough inspections of incoming materials and outgoing products.

Sales Associate

Zara
03.2022 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Full time security guard

Logixx security
12.2022 - 03.2023
  • Greeted visitors and issued access badges and parking instructions
  • Addressed intoxicated patrons or disruptive behavior to proactively de-escalate potential issues
  • Drafted daily activity and incident reports supporting accurate record-keeping and loss prevention tracking
  • Maintained updated knowledge of security processes and loss-prevention changes in access.

Security Dispatcher

Allied Universal Security Services
04.2023 - 12.2023
  • Enhanced security response times by efficiently dispatching officers to incidents and alarms.
  • Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
  • Assisted in emergency situations, coordinating resources and providing critical information to first responders.
  • Utilized mapping tools and GPS technology to enhance officer response times by ensuring accurate location information during dispatches.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.

Front Desk Receptionist

Thermo Fisher Scientific, Patheon
01.2024 - 06.2024
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Provided exceptional customer service by addressing inquiries and resolving issues on time.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.

Education

High School Diploma - Business administrative - human resources

St. Lawrence college

Diploma - Event management

St. Clair college
08.2022

Graduation - Humanities and social science

IEC University
07.2021

Skills

  • Good communication both written and oral
  • Capable of analyzing and problem-solving
  • Strong leadership and organizational skills along with the ability to work independently
  • Proficient in Microsoft Excel, Word and PowerPoint
  • Cash Handling
  • Customer Service

Certification

  • Security license
  • CPR and First Aid
  • Use of force certification
  • Driving license

Languages

English
Fluent
Hindi
Fluent
Punjabi
Fluent

Timeline

Front Desk Receptionist

Thermo Fisher Scientific, Patheon
01.2024 - 06.2024

Security Dispatcher

Allied Universal Security Services
04.2023 - 12.2023

Full time security guard

Logixx security
12.2022 - 03.2023

Sales Associate

Zara
03.2022 - 12.2022

Quality Control Technician

Intrapac PPC
05.2021 - 02.2022

High School Diploma - Business administrative - human resources

St. Lawrence college

Diploma - Event management

St. Clair college

Graduation - Humanities and social science

IEC University

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Rajveer Kaur