Rajveer Kaur
Winnipeg,MB
Summary
Accomplished Store Manager with a proven track record at Domo Gasoline Corporation, enhancing customer satisfaction and streamlining operations. Skilled in inventory control and team leadership, adept at problem-solving and fostering customer relations. Demonstrated ability to improve efficiency and maintain high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Store Manager
Domo Gasoline Corporation
05.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Customer Service Representative
Loblaws
05.2020 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Arts - Hairstylist
MC College
Winniprg02.2025
High School Diploma -
Manitoba Institute of Trades And Technology
Winnipeg, MB02.2021
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Friendly and Positive
- Store Opening and Closing
- Outstanding communication skills
- Shift Scheduling
- Cash Management
- Inventory Control
- Supply Ordering
- Accurate Cash Handling
Languages
English
Full Professional
Timeline
Store Manager
Domo Gasoline Corporation
05.2021 - Current
Customer Service Representative
Loblaws
05.2020 - 12.2021
Associate of Arts - Hairstylist
MC College
High School Diploma -
Manitoba Institute of Trades And Technology
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