Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Raju Kumar

Raju Kumar

Calgary,AB

Summary

2 years of experience as administrative assistant with Sena. 5 years of experience in Payroll with Tekleaders Inc. 2 years of experience in cashiering and customer service roles with Shell. 3 years of experience as payroll specialist in Canadian payroll with ADP. Attentive to details, processes, and most importantly, to people. Highly motivated professional with Payroll, Administrative and Recruiting experience.

Overview

12
12
years of professional experience

Work History

Lumber Sales Associate

The Home Depot
05.2023 - Current


  • Following all Health and Safety rules and legislation while performing job functions
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.


Administrative Assistant

Sena Technologies
04.2021 - 04.2023


  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Created and maintained databases to track and record customer data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Order Picker

Harling’s Inc
03.2021 - 03.2021


  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Prepared and checked outbound shipments for accuracy.

Payroll Implementation Specialist

Tek Leaders
10.2016 - 03.2021
  • Monthly payroll process for 300 salaried Employees, Payroll audits, process manual Cheque Run, maintain payroll compliance
  • Calculate and process vacation pay, severance pay
  • Experience with Disability/Wage-Loss/Sick Pay, Termination/Severance, Bonus/Retro Pay
  • Initiate and support process improvements within payroll to align with corporate strategies, work closely with internal stakeholders
  • Assisted HR manager in filing, H1B documents, planning new employee orientations, and maintaining employee database records
  • Skills: ADP Workforce Now, Ceipal, Time Management, Microsoft Office Proficient, Microsoft Outlook

Cashier/front desk representative

Shell Service Station
09.2014 - 08.2016
  • Greet and interact with customers, provide prompt and friendly service and promote products
  • Strong ability to multitask and handle cash transactions accurately in a fast paced environment
  • Operate cash registers and handle cash transactions accurately and efficiently on point of sale
  • Maintain a clean and organized work environment and made sure the aisles are stocked up every day as per the requirement
  • Answer customer inquiries and provide information about products and services and made sure customer complaints are resolved
  • Order stock for the store, receive order , process money order, Western union and other international money transactions
  • Skills: Customer service skills, Cash handling skills, Point of Sale.

Payroll Administrator

Automatic Data Processing (ADP), Automatic Data Processing, Inc
08.2011 - 07.2014
  • (ADP) is one of the largest providers of business processing and cloud-based solutions – including human resources, payroll, benefits and talent management – to employers and automotive dealerships around the world
  • Weekly, Bi-weekly, Semi Monthly and Monthly process payroll for 20-30 companies on day-to-day basis
  • Generating payroll for the Canadian companies with 100% accuracy on Various time zones
  • Handled the biggest client of ADP while maintaining the confidentiality of employee’s information
  • Worked on Mainframes to make changes to client details such as address change or payroll schedule changes
  • Worked on SharePoint to get the payroll information from the client in form of fax to upload the fax into the data base of the payroll specialist
  • Conducted Stand up meetings and weekly team meetings to ensure the team is updated on the payroll changes
  • Analyzing the payroll sheets to ensure the payroll is processed with the no errors
  • Innovated the Automated Individual worksheet tool for monitoring the payload of the payroll specialist which ensured equal workload distribution and avoid the manual work
  • Part of Audit team to ensure the quality of payroll prior processing the paycheques to the employees of the clients
  • Answer and clarify clients’ queries related to payroll
  • Processing payroll reports ROE’s, T4’s, new hires and terminated employees
  • Worked as a SME to create workflows (to-be process) in MS office to remove the duplication of the work
  • Created Reports and Dashboards for the team, quality, Team achievements and errors and process updating
  • Have been a Part of implementation Team for Workforce now tool.

Education

MBA - Finance and Administration

Everest University, Florida, USA
09.2016

GPA: 3.76

Bachelors - Commerce

Dr Ambedkar University, Hyderabad, India
07.2009

GPA: 3.68

Skills

  • Trainings and
  • Environment:
  • Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Access, MS SharePoint), Tpay, Siebel, SharePoint, SharePoint Admin and Mainframe’s
  • Safety and Cleanliness Standards
  • Building Customer Loyalty
  • Register Opening and Closing
  • Ability to Lift 40 Pounds
  • Customer Inquiries
  • Sales Assistance
  • Store Policies and Procedures
  • Flexible Hours
  • Cash Register Operations
  • Microsoft Excel
  • Energy and Physical Stamina

Accomplishments

  • Certifications:
  • MS Tools
  • Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Access, MS SharePoint) and Quality Center, Tpay, Siebel, SharePoint, SharePoint, Admin Windows, MS Office (MS Word, MS Excel, MS PowerPoint, MS Access, MS SharePoint)

Additional Information

  • Experience working in Warehouse on contracting with under armor, taking care of online order, Picking up order from the respected aisles according to the customer order as per the requirement. Placing the Warehouse orders into the BIN and process it for packing and labeling. Skilled at building and maintaining relationships, representing shared company values, and assisting employees across all levels of an organization. Used MS office which includes MS Word, MS Excel, MS Access, MS Project for project documentation and analysis. Maintaining accurate records of employee attendance, vacation time, and other relevant information. Getting the updated Payroll sheets from the client Managing and supervising administrative staff. Managing office communication, including answering phones, responding to emails, and communicating with clients and vendors. Coordinating and scheduling appointments, meetings, and travel arrangements for staff members Uploading the updated fax from the client to the SharePoint to their respective teams. Assisted in documenting various business-related texts. Generated T4’s and ROE for the employees of the clients Coordinated with the client if any data is missing in the fax sheets of the payroll. Analyzing the Payroll data sent by the client in form of the fax sheets and updating the same in Tpay-Mainframes Part of the implementation process of Workforce Now-ADP Excellent written and verbal communication skills with Organization skills, Problem-solving skills, Flexibility, willingness to help wherever is needed, Time management skills, and Attention to detail.

Timeline

Lumber Sales Associate - The Home Depot
05.2023 - Current
Administrative Assistant - Sena Technologies
04.2021 - 04.2023
Order Picker - Harling’s Inc
03.2021 - 03.2021
Payroll Implementation Specialist - Tek Leaders
10.2016 - 03.2021
Cashier/front desk representative - Shell Service Station
09.2014 - 08.2016
Payroll Administrator - Automatic Data Processing (ADP), Automatic Data Processing, Inc
08.2011 - 07.2014
Everest University - MBA, Finance and Administration
Dr Ambedkar University - Bachelors, Commerce
Raju Kumar