RAJRAMANDEEP KAUR
Birmingham
Summary
Dedicated healthcare professional with over 5 years of experience, known for a sensitive and compassionate approach to fostering a varied and stimulating lifestyle for clients. Holding a Bachelor's degree in Physiotherapy and a Master's degree in Public Health, I bring valuable expertise in developing and implementing personalized care plans, crisis intervention, and collaborating with multidisciplinary teams to enhance client well-being. Productive in formulating program activities focused on supporting participants' mental and physical health, I am adaptable in adjusting programming to suit personal interests, capabilities, and health needs, propelling healthy living, independence, and goal achievement. My extensive training in health and safety includes conducting comprehensive risk assessments, implementing safety measures, and ensuring regulatory compliance. As an active member of the Health and Safety Joint Committee, I have led initiatives to enhance workplace safety and compliance through fire drills, maintenance checks, and audits. Additionally, I have successfully organized and managed recreational activities to enhance client engagement and overall quality of life. I possess strong knowledge of workplace hazards and related injuries, with expertise in WHMIS and reporting.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Rehabilitation Therapist
Bayshore Health (NRIO)
04.2024 - 08.2024
- Providing direct care and indirect care for assigned clients while following designed programs as accurately as possible
- Participating in proactive Health & Safety activities while performing all duties; responsible for notifying immediate Supervisor of any Health & Safety risks or concerns
- Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
- Following the prescriptive model of care, wherein the regulated health care professionals (RHPs) will provide you with direction and supervision; carry out the program, strategies, homework and techniques as prescribed
- Ensuring Health and safety protocols are followed and are in compliance with occupational health and safety
- Reviewing client programs and provide feedback to the Program Manager to allow for modifications
- Completing clinical notes, timesheets, expense forms, other reports and clinical data as required
- Utilizing in appropriate crisis management strategies
- Worked closely with caregivers and relatives of patients to explain treatment plans, objectives and expected outcomes.
- Maintained detailed records outlining patient treatment plans, progress updates, treatment adjustments, goal achievements and outcomes.
- Introduced adaptive sports programs for patients with physical disabilities, promoting increased physical activity and overall wellbeing.
- Facilitated group therapy sessions, promoting social interaction and support among participants.
- Improved patient engagement by incorporating a variety of recreational activities tailored to individual needs and interests.
- Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
Personal Support Worker
Bayshore Home Health
06.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Provided safe mobility support to help patients move around personal and public spaces
- Provided compassionate and patient-focused care to cultivate well-being.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Care Practitioner
Outcomes First Group
06.2022 - 04.2023
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others
- Developed healthy relationship with children to provide support and guidance in learning
- Enforced rules and managed behavior through developmentally appropriate discipline
- Provided emotional support and guidance to children during difficult times
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Encouraged children to develop healthy social and emotional skills.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure individual safety.
- Encouraged self-care among children by teaching coping strategies, stress management techniques, and relaxation exercises.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Implemented behavioral modification techniques for young adults struggling with maladaptive patterns such as aggression or selfharm.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Developed and implemented activities to help children develop social and independent living skills.
- Offered supportive counseling and crisis intervention to individuals in crisis.
Mental Health Support Worker
AMO Care
04.2021 - 10.2022
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule
- Kept detailed daily logs with care actions, patient behaviors, and incidents
- Adhered to company requirements for patient interactions and care standards
- Administered medication as directed by physician
- Supervised daily activities and provided assistance to staff.
- Provided clients with recommendations to community resources.
- Educated clients and families about mental health issues, treatments and resources.
- Maintained client records to document assessment, treatment plans and progress.
Health Care Aide
CBI Home health
07.2018 - 07.2020
- Working in community and supported living facility as a responsible health care team member
- Supporting clients with safe and independent environment
- Assisting in ADLs, medication, and respite care
- Assisting clients with mobilization and performing exercises regimen taught by professional team member
- Observing, documenting, and reporting any changes with condition.
Customer Service Representative
Guru Kirpa Travels
08.2017 - 04.2018
- Providing customer service to various clients and creating a friendly and welcoming environment in the office
- Attending in person and telephonic appointments and resolving their queries with their travel and holiday bookings
- Liaising with airlines for changes and cancellations
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Updated account information to maintain customer records
- Offered advice and assistance to customers, paying attention to special needs or wants.
Security Guard Officer
Star Security Services
05.2015 - 01.2017
- Working in different environments such as Hotels, Events, Clubs, and residential buildings
- Responsibilities including patrolling around the cite, checking CCV cameras and exit points, access control and crowd control
- Responding to emergency situations with full understanding of response plan and helping with backup support
- Reported irregularities such as fire and safety hazards to maintenance
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Permitted entry with escort for approved persons into secure locations.
Internship Student
Fortis escort hospital, Hardas Orthopaedic hospital
08.2013 - 03.2014
- Maintained care continuity through multidisciplinary teamwork and collaboration
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation
- Provided mobility support during patient transfers and ambulation, limiting further damage
- Set up equipment ahead of treatments to maintain smooth appointment schedules
- Improved patient mobility using passive and active therapeutic exercises
- Evaluated patient strength and range of motion to devise personalized regimes
- Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
Education
Master of Science - Public Health
Birmingham City University
Birmingham, UK02.2022
Post-Degree Certificate - Personal Support Worker
Centennial College of Applied Arts And Technology
Scarborough, ON09.2015
Bachelor of Science - Physiotherapy
Lovely Professional University
Punjab, India03.2014
Skills
- Rehabilitation Therapy
- Recreational Therapy
- Technical Proficiency
- Mental Health Support
- Communication
- Risk assessment
- Positive Reinforcement
- Strategies
- Compassionate Patient Care
- Documentation
- Reporting
- Adaptability
- Confidential Records Management
- Customer Satisfaction
- Emergency Preparedness and response
- Interdisciplinary Care
- Teamwork
- Problem solving
- Time Management
- Multicultural Competence
- Safety Compliance
- Problem-solving aptitude
Certification
First Aid and CPR Level C
Additional Information
IOSH-Working Safely
References
Available on Request
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Rehabilitation Therapist
Bayshore Health (NRIO)
04.2024 - 08.2024
Personal Support Worker
Bayshore Home Health
06.2023 - 12.2023
Care Practitioner
Outcomes First Group
06.2022 - 04.2023
Mental Health Support Worker
AMO Care
04.2021 - 10.2022
Health Care Aide
CBI Home health
07.2018 - 07.2020
Customer Service Representative
Guru Kirpa Travels
08.2017 - 04.2018
Security Guard Officer
Star Security Services
05.2015 - 01.2017
Internship Student
Fortis escort hospital, Hardas Orthopaedic hospital
08.2013 - 03.2014
Master of Science - Public Health
Birmingham City University
Post-Degree Certificate - Personal Support Worker
Centennial College of Applied Arts And Technology
Bachelor of Science - Physiotherapy
Lovely Professional University
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