Rajpreet Singh
Calgary,AB
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor
Highway Cleaning Services Ltd.
04.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Representative
Safeway Liquor
04.2021 - 03.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
Supervisor
Guru Nanak Book Depot
11.2019 - 01.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
Education
Diploma - Business Management
Olds College
Olds04.2022
Bachelor of Arts - Economics
Punjabi University
Patiala06.2018
Skills
- Shift Coverage
- Negotiation and Conflict Resolution
- Continuous Improvement Projects
- Productivity Performance
- Performance Motivation
- Business Planning
- Predictive and Preventive Maintenance
- Business Analysis
- Processes and Procedures
- Plan Projects
Timeline
Supervisor
Highway Cleaning Services Ltd.
04.2021 - Current
Sales Representative
Safeway Liquor
04.2021 - 03.2022
Supervisor
Guru Nanak Book Depot
11.2019 - 01.2021
Diploma - Business Management
Olds College
Bachelor of Arts - Economics
Punjabi University
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