Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Rajpreet Singh

Brampton,ON

Summary

I am dedicated customer service professional with practiced interactive skills to deliver premium customer service to clients.

Overview

5
5
years of professional experience

Work History

Fulfilment Associate

Amazon
10.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Shipping and Receiving Lead

Sunrise Exhaust
01.2022 - 07.2023
  • Streamlined shipping and receiving processes by implementing an efficient inventory management system.
  • Reduced order processing time with effective communication between departments for seamless workflow.
  • Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.

Technician

MJ Integrated Solutions
01.2022 - 02.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Customer Service Representative

Fresh Co
01.2020 - 04.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Associate of Science - General Arts And Science

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2021

Skills

  • Attention to Detail
  • Public Speaking
  • Fluent in [English]
  • Social Perceptiveness

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].

Languages

English
Elementary

Timeline

Shipping and Receiving Lead

Sunrise Exhaust
01.2022 - 07.2023

Technician

MJ Integrated Solutions
01.2022 - 02.2023

Fulfilment Associate

Amazon
10.2021 - Current

Customer Service Representative

Fresh Co
01.2020 - 04.2022

Associate of Science - General Arts And Science

Conestoga College Institute of Technology And Advanced Learning

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Rajpreet Singh