Summary
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Rajpreet Singh

Surrey,BC

Summary

  • Obtain a customer service position to utilize and apply my skills and expertise in delivering exceptional service.
  • Contribute my strong communication and interpersonal abilities to build positive relationships with customers.
  • Enhance customer satisfaction by promptly addressing inquiries, resolving issues, and providing accurate information.
  • Continuously improve customer service processes and contribute to a seamless customer experience.
  • Actively seek opportunities to expand my knowledge and skills in the customer service field.
  • Foster a collaborative and supportive work environment that encourages growth and teamwork.
  • Contribute to the organization's success by exceeding performance goals and ensuring customer loyalty and retention.
  • Passed 12th standard in humanities
  • Captained volleyball team and was house perfect
  • Won quiz and debate competition

Work History

Cashier/Chef Assistant

Café
06.2023 - 08.2023
  • Greeting customers as they arrive
  • Answering customer questions
  • Assisting with or taking customer orders
  • Upselling and making recommendations
  • Resolving customer complaints or issues
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Associate of Arts -

LaSalle College

Skills

  • Excellent Communication: Effective verbal and written communication skills to interact with customers and provide clear and concise information
  • Active Listening: Ability to attentively listen to customer inquiries, concerns, and feedback to understand their needs and provide appropriate solutions
  • Empathy and Patience: Capacity to empathize with customers, remain calm in challenging situations, and demonstrate patience in resolving issues
  • Problem-Solving: Skill in identifying customer problems or concerns and finding appropriate solutions in a timely manner
  • Adaptability: Ability to quickly adapt to changing situations, customer demands, and company policies to provide flexible and personalized support
  • Product Knowledge: Comprehensive understanding of products or services offered by the company to address customer queries and provide accurate information
  • Time Management: Strong organizational skills to prioritize tasks effectively, manage multiple customer interactions simultaneously, and meet deadlines
  • Document analysis
  • Multilingual Proficiency

Availability

Sunday,Monday,Tuesday, Wednesday and Thursday 

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Cashier/Chef Assistant

Café
06.2023 - 08.2023

Associate of Arts -

LaSalle College
Rajpreet Singh