Rajpreet Rai
Edmonton,AB
Summary
Dynamic administrative assistant skilled in patient communication and time management. Recognized for exceptional customer service and the ability to manage complex scheduling tasks. Eager to leverage organizational skills to support healthcare operations and improve patient experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Bookkeeper
Milestone Ventures Ltd
Edmonton, Alberta
01.2025 - Current
- Managed scheduling and calendar coordination for senior executives.
- Assisted with document preparation and formatting for internal meetings.
- Maintained filing systems and organized office supplies for efficiency.
- Responded to inquiries via phone and email, ensuring prompt communication.
- Supported onboarding process by preparing materials and new hire documentation.
- Collaborated with team members to streamline office processes and workflows.
- Performed basic bookkeeping functions such as coding invoices with proper accounts payable codes before entering them into system.
- Performed bank reconciliations and other bookkeeping tasks to maintain accurate financial records.
- Managed daily bookkeeping tasks, including journal entries and ledger maintenance.
Operating room Booking/Slating Clerk
Fraser Health
Burnaby, British Columbia
07.2020 - 08.2024
- Managed patient records and ensured accuracy of information in electronic systems.
- Coordinated communication between nursing staff, patients, and healthcare providers.
- Scheduled patient appointments and maintained organized calendars for healthcare professionals.
- Processed admission and discharge paperwork efficiently for incoming and outgoing patients.
- Assisted in inventory management by tracking medical supplies and ordering replacements.
- Supported nursing staff by preparing charts and ensuring documentation compliance.
- Maintained a clean and organized front desk area to create a welcoming environment.
- Gathered pertinent patient information for admission process including demographics, financial history, insurance coverage .
- Provided support to nursing staff by ordering supplies and equipment, scheduling appointments, obtaining lab results and organizing patient information.
- Tracked patient progress through EMR system ensuring accuracy of data entered into system.
- Answered telephone inquiries from patients, physicians, and other healthcare staff.
- Processed physician orders accurately and in a timely manner.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Screening Mammography Scheduling Clerk
Provincial Health Services Authority
Vancouver, British Columbia
09.2016 - 03.2020
- Recognized by management for providing exceptional customer service.
- Scheduled patient appointments for mammograms, ensuring accuracy and efficiency.
- Oversaw the arrangement and handling of digital and film images generated during mammography.
- Managed patient records, ensuring the precise recording of appointment information and imaging results.
- Interacted with patients to provide clear and accurate responses to screening-related questions.
- Facilitated scheduling processes to support seamless unit operations.
Education
GED -
Camosun College
Victoria, None04-2012
Some College (No Degree) - Healthcare Assitant Diploma
Stenberg College
Surrey,BCSkills
- Scheduling coordination
- Records management
- Customer relationship management
- Time management
- Patient communication
- Proficient in medical terminology
- EMR management
- Attention to detail
- Healthcare administration
- Patient registration
Certification
- WHMIS
- Scheduling Foundations
References
References available upon request.
Timeline
Administrative Assistant/Bookkeeper
Milestone Ventures Ltd
01.2025 - Current
Operating room Booking/Slating Clerk
Fraser Health
07.2020 - 08.2024
Screening Mammography Scheduling Clerk
Provincial Health Services Authority
09.2016 - 03.2020
GED -
Camosun College
Some College (No Degree) - Healthcare Assitant Diploma
Stenberg College
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