Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
3
3
years of professional experience
Work History
CREW MEMBER
A & W
Winnipeg, MB
04.2022 - 12.2024
Maintained cleanliness and organization of dining area and kitchen.
Assisted with food preparation adhering to safety and quality standards.
Prepared food items according to established recipes and quality standards.
Worked front counter, drive-thru and other areas.
Resolved customer complaints promptly to enhance satisfaction levels.
Collaborated with team members to ensure smooth service flow.
Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Collaborated with team members to meet high standards of service during peak hours.
Enhanced customer satisfaction by providing efficient and friendly service.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Maintained a clean and organized work environment for improved customer experiences.
Kept customers and crew areas organized.
Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
SECURITY GUARD
BOSS/IMPACT/TRUE NORTH Security Services
11.2021 - 02.2023
Surveyed multiple CCTV feeds to keep a close eye on important areas of buildings and grounds.
Acted as first responder for medical emergencies, incoming calls, and code red situations before paramedics and law enforcement arrival.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Investigated disturbances and used proportional and strategic responses to handle different types of issues
Conducted regular patrols to identify potential hazards or security breaches.
Monitored premises to ensure safety and security of personnel and property.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Responded quickly to emergency situations to assess and deflect issues.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Stocking Associate/Night Crew Stocker
Real Canadian Superstore
Winnipeg MB
06.2023 - 08.2024
Organized and stocked merchandise to optimize shelf space and enhance customer accessibility.
Monitored inventory levels, ensuring timely replenishment of products to maintain stock availability.
Trained new associates on stocking procedures and safety protocols to ensure compliance with company standards.
Maintained cleanliness and organization of storage areas, promoting a safe working environment for all staff members.
Examined and inspected stock items for defects and reported damages to supervisor.
Maintained effective team member communication.
Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Interacted with guests in friendly and knowledgeable way.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
Bachelor of Computer Application - Information Security
Red River College
Winnipeg, MB
04-2022
Post Graduate Diploma - Information Security
Red River College
Winnipeg, MB
04-2022
Skills
Teamwork
Efficient multitasking
Problem-solving
Stock rotation
Workstation setup
Menu planning
Measuring ingredients
Customer service
Restocking shelves
Warehouse safety
Positive attitude
FIFO stocking
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Stocking Associate/Night Crew Stocker
Real Canadian Superstore
06.2023 - 08.2024
CREW MEMBER
A & W
04.2022 - 12.2024
SECURITY GUARD
BOSS/IMPACT/TRUE NORTH Security Services
11.2021 - 02.2023
Bachelor of Computer Application - Information Security