Rajpreet Kaur
Abbotsford,BC
Summary
Dynamic professional with a strong work ethic and exceptional attention to detail, experienced in optimizing scheduling and data management at Fraser Health. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in data entry and proficient in electronic health record systems, ensuring accuracy and efficiency in operations.
Overview
4
4
years of professional experience
Work History
Scheduler
Fraser Health
Langley, BC
10.2023 - Current
- Coordinated scheduling for multiple departments to optimize workflow efficiency.
- Managed appointment bookings using electronic health record systems to enhance patient access.
- Collaborated with healthcare professionals to ensure accurate and timely scheduling of services.
- Monitored and adjusted schedules based on staffing needs and operational demands.
Customer Service Representative
Noor Window and Blinds
Abbotsford, BC
01.2022 - 10.2025
- Assisted customers with product inquiries and order placements to ensure satisfaction.
- Managed customer complaints and resolved issues effectively to maintain loyalty.
- Processed orders and tracked shipments using company software for efficiency.
- Collaborated with team members to streamline communication and improve service quality.
- Maintained accurate records of customer interactions for reporting purposes.
- Conducted follow-up calls to ensure resolution of customer concerns and feedback collection.
- Adapted quickly to changes in product offerings and updated customers promptly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Data Hander
Valley Fencing
Abbotsford, BC
10.2023 - 07.2024
- Processed and managed data entries for fencing project estimates and inventory tracking.
- Assisted in maintaining accurate records of materials and supplies used on-site.
- Adhered to safety protocols while handling tools and equipment in data collection tasks.
- Collaborated with team members to streamline data reporting procedures for improved efficiency.
- Conducted routine audits of data accuracy, identifying discrepancies for timely correction.
Data Handler
Noor Window and Blinds
Abbotsford, BC
10.2022 - 10.2023
- Processed customer orders and managed inventory levels efficiently.
- Assisted in data entry and maintenance of product information in database systems.
- Collaborated with team to streamline document handling procedures, improving workflow efficiency.
- Conducted regular audits of stored information to ensure compliance with internal policies as well as external regulatory standards.
Education
Associate of Arts - Communication
Columbia College
Vancouver, British ColumbiaSkills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
- Customer service
Languages
English
Full Professional
Timeline
Scheduler
Fraser Health
10.2023 - Current
Data Hander
Valley Fencing
10.2023 - 07.2024
Data Handler
Noor Window and Blinds
10.2022 - 10.2023
Customer Service Representative
Noor Window and Blinds
01.2022 - 10.2025
Associate of Arts - Communication
Columbia College