Rajpreet Kaur
Surrey,BC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Representative
Domino's pizza
Moga, Punjab
10.2022 - 02.2024
- Delivered exceptional customer service in fast-paced pizza environment.
- Managed customer orders through point-of-sale system efficiently.
- Assisted customers with menu selections and recommendations effectively.
- Maintained cleanliness of dining area and kitchen workspace consistently.
- Resolved customer complaints promptly and professionally.
- Handled cash transactions and processed payments accurately.
Makeup Artist
VLCC
Moga, Punjab
07.2019 - 07.2021
- Consulted with clients to determine makeup preferences and styles.
- Applied makeup products using various techniques for different occasions.
- Maintained hygiene standards by sanitizing tools and workspaces regularly.
- Educated clients on skincare routines and product applications.
- Collaborated with team members to create promotional makeup looks for events.
- Handled appointment booking, canceling, and rescheduling.
- Maintained a clean and sanitary work area in accordance with health regulations.
Education
Certificate Level 3 - Skincare
LAKME BAUTY SALON INSTITUTE
Moga, Punjab 07.2017 - 11.2018
Skills
- Customer service
- Point-of-sale management
- Complaint resolution
- Cash handling
- Time management
- Problem solving
- Attention to detail
- Active listening
Languages
Punjabi
First Language
English
Intermediate (B1)
B1
Timeline
Customer Service Representative
Domino's pizza
10.2022 - 02.2024
Makeup Artist
VLCC
07.2019 - 07.2021
Certificate Level 3 - Skincare
LAKME BAUTY SALON INSTITUTE
07.2017 - 11.2018
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