Summary
Overview
Work History
Education
Skills
Timeline
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Rajpreet Kaur

Abbotsford

Summary

Skilled Customer Service Representative and Cashier with a track record of enhancing customer satisfaction and loyalty through empathetic complaint resolution and accurate transaction handling. Excelled in high-stress situations, leveraging problem-solving and POS system expertise. Achieved notable accuracy levels in financial transactions, underscoring a commitment to employer-desired skills.

Overview

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Work History

Customer Service Representative

10.2024 - 01.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Cashier

10.2024 - 01.2025
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Associate of Arts

University of Fraser Valley
Abbotsford
05.2001 -

Skills

Customer service

Problem-solving

Active listening

Product knowledge

POS systems expert

Receiving support

Timeline

Customer Service Representative

10.2024 - 01.2025

Cashier

10.2024 - 01.2025

Associate of Arts - Associate of Arts

University of Fraser Valley
05.2001 -

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Rajpreet Kaur