RAJPREET KAUR
Abbotsford,Canada
Summary
I am experienced with team leadership and operational management. I have five years of experience in the food industry, where I have developed strong customer service skills, the ability to work efficiently in fast-paced environments, and a solid understanding of food safety and quality standards. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Triple O's
02.2023 - 11.2025
- Created culture of continuous improvement, inspiring employees to take action and solve problems.
- Coordinated employee schedules according to availability and assisted with shift coverage.
- Communicated with customers regarding product information, complaints and issues.
- Observed team performance to provide feedback to management for discipline and performance evaluations.
- Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals.
- Recommended improvements to current business processes with evidence-based advice.
- Identified gaps in processes and communication with front line employees.
- Supervised daily operations to ensure efficient workflow and high service standards.
- Trained and mentored staff on company policies and operational procedures.
Supervisor
Pizza junction
04.2022 - 01.2023
- Identified gaps in processes and communication with front line employees.
- Utilized company policies and guidelines to solve work problems.
- Prepared and submitted budget estimates and progress and cost tracking reports.
- Communicated with customers regarding product information, complaints and issues.
- Planned and coordinated logistics and materials for meetings and staff events.
- Generated sustainable business targets to drive meaningful and long-lasting improvements.
- Implemented process improvements that enhanced team productivity and customer satisfaction.
Kitchen Team Member
McDonald's
11.2020 - 10.2022
- Organized and restocked kitchen regularly to maintain preparation for anticipated demands.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Maintained positive and professional demeanor toward all customers, visitors and co-workers.
- Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient.
- Maintained established inventory levels and ordered stock to keep ingredients at optimal levels.
- Obtained certification in food safety and sanitation and consistently complied with regulations.
- Maintained correct assortment of products and optimal product quality at deli counter and on sales floor.
- Prepared ingredients and set up workstations for expected shift needs.
Education
BBA - Accounting And Finance
Kwantlen Polytechnic University
Surrey, BC04-2028
Diploma - Business Communication
Kwantlen Polytechnic University
Surrey, BC06.2022
Certificate - Arts
Kwantlen Polytechnic University
Surrey, BC06-2022
Skills
- Business administration, Team building
- Staff management, Training and mentoring
- Customer service, Attention to detail
- Goal oriented, Strategic planning
- Safety protocols, Employee motivation
- Complex Problem-solving, Decision-making
- Financial management, Inventory control
LANGUAGES
English (Fluent)
Hindi (Fluent)
Punjabi (Native speaker)
Certification
- First Aid level 1
- CPR level 1
- Food safety
Timeline
Supervisor
Triple O's
02.2023 - 11.2025
Supervisor
Pizza junction
04.2022 - 01.2023
Kitchen Team Member
McDonald's
11.2020 - 10.2022
BBA - Accounting And Finance
Kwantlen Polytechnic University
Diploma - Business Communication
Kwantlen Polytechnic University
Certificate - Arts
Kwantlen Polytechnic University