Kulwinder Kaur
Surrey,BC
Summary
. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
1
1
year of professional experience
Work History
Crew Member
Payal chat house
07.2023 - 12.2023
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Brewed and served coffee and tea with preferred add-ins.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Directed patrons to restrooms and other amenities within facility.
- Assembled and served meals according to specific guest requirements.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Crew Member
KFC
01.2023 - 05.2023
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Took orders from patrons and input selections into store computer system.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Packed fast food products in approved containers, cups, and bags.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Tailored orders to address customer allergies and gluten concerns.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Bachelor’s degree - Arts
Mata Sahib Kaur Khalsa College
Jhanda Lubana,Punjab, India11-2022
Skills
- Food Running
- Beverage Preparation
- Customer Service
- Order Management
- Safe Food Handling
- Inventory Restocking
- Menu Memorization
- Food Preparation
- Customer Engagement
- Drive-Thru Operations
- Health Code Compliance
- Teamwork and Collaboration
- Complex Problem-Solving
- Cash Handling
- Flexible Schedule
- Time Management
- Safety
- Performance Improvement
- Store Opening and Closing
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Crew Member
Payal chat house
07.2023 - 12.2023
Crew Member
KFC
01.2023 - 05.2023
Bachelor’s degree - Arts
Mata Sahib Kaur Khalsa College
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