Summary
Overview
Work History
Education
Languages
References
Timeline
Generic

Palakpreet Kaur

Calgary,AB

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.Customer-centric, Result-driven, and eager to produce inventive ways to complete work effectively, with great multitasking ability. Self-motivated, goal-oriented, and quick learner. Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Office Manager

Shark Group Of Comapnies
11.2023 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Assisted in recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into team dynamic.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

ASSISTANT DIRECTOR

VISUAL COLLEGE OF ARTS AND DESIGN
07.2022 - 11.2023
  • Providing sales and product information on programs and offerings such as: Responding to all inquiries by email, text message, telephone, and walk-in inquiries from potential students; promoting the programs and services of the College Interviewing potential students to explore their background and interests
  • Responsible for identifying potential student's individual career goals and providing advice on appropriate programs to meet their goals Overseeing closely each enrolled student by employing motivational strategies to ensure that the student starts on the defined date Tracking and follow-up on potential leads and provide motivation and encouragement to potential students as appropriate
  • Maintaining records to contribute to the administrative functions of the campus such as: Completing enrolment of new students, including related paperwork, and providing initial information on payment options
  • Ensuring all student documentation and files are complete, including completion of prerequisites to enable a timely program to start Providing sales and product information on programs and offerings
  • Maintaining records to contribute to the administrative functions of the campus Achieving monthly and annual sales targets Other related duties as assigned Tracking and reporting on weekly activities (i.e., Following up on cancellationsleads, appointments, interviews, enrolment) Achieving monthly and annual sales targets such as: Maintaining a standard of Enroll/Start ratio above the targeted percentage with post enrolment activities including maintaining contact and follow up with students to keep them engaged
  • Completing between a targeted set of phone activities per day to generate the minimum first interviews a week Generating a targeted set of referrals per week through various development activities such as developing relationship with domestic and/or international students).

CUSTOMER AND SALES REPRESENTATIVE

CALVIN KLEIN
01.2023 - 07.2023
  • Provide and maintain excellent, professional, and personalized service to customers Demonstrate expertise in all products and in-store promotions/activities Understand and adhere to the Visual Merchandising standards Drive and achieve monthly team sales target Perform inventory replenishment as and when needed Recognize sales opportunities when dealing with customers and be able to upsell/cross-sell at the point of service office administration

ADMINISTRATIVE ASSISTANT

KL ACCOUNTING
07.2022 - 01.2023
  • Maintained files and filing, keeping sensitive information confidential
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Worked with Purolator, and DHL parcels
  • Managed office supplies inventory and placed orders when necessary
  • Developed and maintained filing systems for confidential documents and records
  • Maintained database of client contact information with accuracy and attention to detail
  • Opened, read, route, and distributed incoming mail and other materials and answer routine letters.

LOGISTICS COORDINATOR

ALL INDIA TRANSPORT CORPORTAION
04.2018 - 02.2021
  • Effectively and efficiently plan and prioritize all loads, while making the best use of all resources available, and ensuring profitability targets are met Successfully negotiating rates with customers, vendors, while maintaining a positive/friendly relationship with all drivers In a calm manner, solve unexpected changes in the schedule, while minimizing down time between loads In a timely and accurate manner, tracked Chrysler auto part shipments from pick-up to delivery; while, in real time providing up-to-date information regarding any shipment Efficiently and effectively entered, managed, and dispatched all orders across various platforms

Education

BACHELOR OF BUSINESS ADMINISTRATION (BBA) IN MANAGEMENT -

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
04.2022

CERTIFICATION IN LEGAL OFFICE ADMINISTRATION -

DR AMBEDKAR INSTITUTE OF INFORMATION TECHNOLOGY, INDIA
03.2021

Languages

English
Hindi
Punjabi

References

References available upon request

Timeline

Office Manager

Shark Group Of Comapnies
11.2023 - Current

CUSTOMER AND SALES REPRESENTATIVE

CALVIN KLEIN
01.2023 - 07.2023

ASSISTANT DIRECTOR

VISUAL COLLEGE OF ARTS AND DESIGN
07.2022 - 11.2023

ADMINISTRATIVE ASSISTANT

KL ACCOUNTING
07.2022 - 01.2023

LOGISTICS COORDINATOR

ALL INDIA TRANSPORT CORPORTAION
04.2018 - 02.2021

BACHELOR OF BUSINESS ADMINISTRATION (BBA) IN MANAGEMENT -

SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY

CERTIFICATION IN LEGAL OFFICE ADMINISTRATION -

DR AMBEDKAR INSTITUTE OF INFORMATION TECHNOLOGY, INDIA

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