Rajpal Kaur
Brampton,Canada
Summary
Enthusiastic and hard worker Innovative software developer with experience in designing, developing, and implementing software solutions to address complex business issues. Skilled in multiple programming languages and frameworks, with a strong ability to adapt to new technologies quickly. Demonstrated success in improving system performance and enhancing functionality through strategic updates and modifications. Committed to collaborating closely with team members to achieve project goals and meet deadlines efficiently.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Metro
Brampton, Ontario
06.2023 - Current
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Greeted customers in a friendly and professional manner.
- Customer Support
- Customer Satisfaction
Management Information Systems Specialist
RBL Bank
Gurugram, Haryana
06.2019 - 07.2024
- Developed and implemented data security policies to ensure secure access to sensitive information.
- Monitored system performance and identified areas for improvement.
- Designed, tested, and maintained databases to ensure accuracy of stored information.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Managed user accounts by setting up permissions, passwords and profiles according to organizational guidelines.
- Detail-oriented analysis and maintaining focus on information for credit history.
- Credit Card processing. Documentation and governance. Handling internal daily-based activities. Handling escalation at different levels of management. Customer request handling and processing with Email Management.
IInformation Technology Project Coordinator
InfoTrack Telematics Pvt Ltd
Gurugram, Haryana
01.2017 - 12.2018
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Updating paperwork, maintaining documents, and word processing. Organizing travel by booking accommodation and reservation needs as required.
- Performing general office clerk duties and errands.
- Passionate Project Coordinator with responsibilities of handling admin work, monthly business accounting and managing team of GPS installation engineers to assign them tasks, then taking up follows-ups. Aiding with client reception as needed.
Trainee
InfoTrack Telematics Pvt Ltd.
Chandigarh, Punjab
01.2014 - 06.2014
- Developed materials, such as handouts, job aids, presentations, and other resources for use in trainings.
- Proficiency in object-oriented programming and the ability to create code that follows the MVC pattern.
- The ability to work with different databases, such as SQL Server, MySQL, and Oracle.
- CSS skills for building and redesigning websites.
Education
Graduate Certificate - Project Management
Canadore College of Applied Arts And Technology
Brampton, ON08-2024
Graduate Certificate - Information Technology
Algoma University
Brampton, ON12-2023
Master of Computer Applications -
Punjabi University Patiala
08.2014
Bachelor of Computer Applications -
Punjabi University Patiala
06.2011
Matriculation -
07.2006
Intermediate - Senior Secondary -
06.2000
Skills
- Network development
- Expense reporting
- Product promotions
- Customer Relations
- Lead prospecting
- Account servicing
- Client Service
- Staff Training
- Can write smooth and effective emails
- Excellent communication skills
- CSS
- HTML
- Software development onboarding
- C# programming
- Javascript
- Validate code
- Mobile App Development
- SQL expert
- Data structures
- Server Management
- Agile Methodologies
- Web development
- Front-End Development
- JIRA
- Programming
- Agile development methodologies
- Database Management
- Back end development
- Time management abilities
Projects
Interior Management System, 01/01/14, 06/30/14, IT project developed here helps in designing and decorations of home with glossy designs and wonderful interiors. This also includes skills necessary to successfully complete various stages inherent in the interior design process. It also includes guidelines regarding acoustics, lighting, ventilation, air, heating, coloring and painting. You can purchase desired interior online by surfing this site and can make payment through different modes for instance cash on delivery, debit card, credit card and online banking. A lot more features can be added as per client's requirement.
Languages
- English, Full Professional Proficiency
- Hindi, Native or Bilingual Proficiency
- Punjabi, Native or Bilingual Proficiency
Timeline
Deli Clerk
Metro
06.2023 - Current
Management Information Systems Specialist
RBL Bank
06.2019 - 07.2024
IInformation Technology Project Coordinator
InfoTrack Telematics Pvt Ltd
01.2017 - 12.2018
Trainee
InfoTrack Telematics Pvt Ltd.
01.2014 - 06.2014
Graduate Certificate - Project Management
Canadore College of Applied Arts And Technology
Graduate Certificate - Information Technology
Algoma University
Master of Computer Applications -
Punjabi University Patiala
Bachelor of Computer Applications -
Punjabi University Patiala