Rajpal Bhatti
Brampton,ON
Summary
- Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Safety-minded Warehouse Material Handler follows team approach to drive maximum productivity on production line. Successfully performs physically demanding work for extended periods of time with potential exposure to confined spaces and hazardous materials. Comfortable driving and operating safety-sensitive and heavy equipment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Material Handler
Canadian Tire
04.2022 - Current
- Collaborated within team environment to coordinate and streamline warehouse processes.
- Sorted materials for scanning to meet production goals.
- Operated material handling equipment to receive and ship freight.
- Observed safety procedures and practices to prevent injury.
- Monitored materials on conveyor, stopped machine to fix jams and labeled materials with tags.
- Moved smaller items to and from storage areas, production zones and trucks using conveyors.
- Operated trucks and tractors to move materials in warehouses and storage sites.
- Loaded and unloaded items to move between storage shelves and vehicles.
- Accurately prepared shipping documentation such as shipment list.
- Secured items after loading onto trucks to prevent damage from shifting or falling.
- Worked closely with teammates to coordinate tasks and support safety.
- Filled orders by packaging items and labeling for delivery.
Machine Operator
Give & Go Prepared Foods
07.2021 - 03.2022
- Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Quickly shut down equipment in emergency situations following protocols.
- Set up and adjusted equipment and properly configured machines for daily operation.
Order Picker(Seasonal)
Amazon Fulfillment Centre
02.2021 - 07.2021
- Checked inventory and selected products from specific locations based upon customer orders and availability.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Customer Service Representative
Amex bank of canada
04.2020 - 01.2021
- Receive and direct incoming company calls to the correct department.
- Offer assistance to costumers regarding bills and other similar actions.
- Pitch company sales ideas to customer such as new amex benefits cards.
- Offer any additional assistance to costumer.
- Used Microsoft Word and other software tools to create documents and other communications.
Customer Service Representative
Clearwire
11.2019 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times. Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Followed up with customers about resolved issues to maintain high standards of customer service
Education
Master of Science - MSC
Khalsa College
09.2015
High School Diploma -
Guru Harkishan Public School
09.2013
Skills
- Customer support
- Customer inquiry response
- Warehousing functions
- Multi-line phone talent
- Creative problem solving
- Receiving support
- Stocking and replenishing
- Machine Operation
- Assembly and Production
- Machinery Operations
- Employee Training
- Call center operations
- Shipping and receiving
- Material packaging
- Shipping Documentation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Material Handler
Canadian Tire
04.2022 - Current
Machine Operator
Give & Go Prepared Foods
07.2021 - 03.2022
Order Picker(Seasonal)
Amazon Fulfillment Centre
02.2021 - 07.2021
Customer Service Representative
Amex bank of canada
04.2020 - 01.2021
Customer Service Representative
Clearwire
11.2019 - 04.2020
Master of Science - MSC
Khalsa College
High School Diploma -
Guru Harkishan Public School
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