Summary
Overview
Work History
Education
Skills
Timeline
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Rajneet Kaur

Toronto,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Digital Banking Advisor

RBC
Toronto, ON
07.2023 - 02.2024
  • Reviewed client portfolios regularly to ensure compliance with established risk parameters.
  • Monitored client accounts to identify opportunities for improvement or growth.
  • Educated clients about different types of investments and potential risks associated with them.
  • Explained complex financial concepts in an easy-to-understand manner.
  • Maintained relationships with existing customers while seeking out new business opportunities.
  • Answered inquiries from customers regarding their investments or related topics.
  • Analyzed financial data and prepared reports for clients to help them make informed decisions.

Accounts Assistant

Oriflame
India
02.2020 - 07.2021
  • Effectively managed miscellaneous requests related to the daily management of the account, demonstrating adaptability and a solution-oriented approach to challenges.
  • Performed administrative tasks to support strategic initiatives.
  • Helped in scheduling meetings with the internal team.
  • Worked with the team to help the Communication campaigns run smoothly.
  • Prepared financial statements and invoices for customers.
  • Monitored customer account details for non-payments, delayed payments and other irregularities.
  • Maintained customer accounts by recording account transactions.

Communications Coordinator

Sristi communication
New Delhi, India
07.2018 - 01.2020
  • Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
  • Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
  • Assisted with the development and implementation of marketing campaigns.
  • Generated content for various media platforms, such as websites and social media accounts.
  • Conducted market research to identify potential customer segments and target markets.
  • Developed and maintained relationships with key stakeholders in the industry.
  • Compiled reports on marketing performance metrics to track progress against objectives.
  • Provided administrative support to the Marketing Manager on a daily basis.

Education

Post-Graduate Certificate - Business Management

Georgian College
Toronto, ON
04.2023

Post Graduate Certificate - Public Relations - Corporate Communications

York University
Toronto, ON
04.2022

Bachelor of Science - Multimedia And Mass Communications

Indraprastha College For Women
Delhi, India
05.2020

Digital Marketing

NSDM
Pune, India
04-2020

Skills

  • MS Office (Word, PowerPoint, Excel, Outlook)
  • Strong communication skills
  • Proficient in Adobe Creative Suite, and documentation and training authoring tools
  • Customer Service Sales
  • Communication
  • Multi-tasking
  • Computer skills
  • Attention to Detail
  • Teamwork
  • Client Relations Communication
  • Customer Relationship
  • Team Player
  • Organizational Skills
  • Active Listener

Timeline

Digital Banking Advisor

RBC
07.2023 - 02.2024

Accounts Assistant

Oriflame
02.2020 - 07.2021

Communications Coordinator

Sristi communication
07.2018 - 01.2020

Post-Graduate Certificate - Business Management

Georgian College

Post Graduate Certificate - Public Relations - Corporate Communications

York University

Bachelor of Science - Multimedia And Mass Communications

Indraprastha College For Women

Digital Marketing

NSDM

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