Rajneet Dhillon
Edmonton
Summary
Dedicated administrative professional focused on enhancing operational efficiency and customer satisfaction. Demonstrates skill in record keeping, data management, and effective communication. Proven track record of supporting teams and improving service delivery in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Admin Assistant
Smith and wight opticians
01.2024 - Current
- Managed appointment scheduling for patients efficiently and accurately.
- Maintained patient records and performed data entry tasks accurately to ensure up-to-date information.
- Coordinated ordering of office and medical supplies to ensure availability and support daily operations.
- Prepared examination rooms and organized necessary equipment for optometrists.
- Supported billing processes and verified insurance information for patients.
- Responded to customer inquiries and provided detailed information on services offered to enhance patient experience.
Sales supervisor
Michael kors
01.2022 - 01.2024
- Supervised daily store operations, enabling team members to consistently meet sales targets
- Trained and mentored new staff, enhancing team performance and operational consistency
- Managed inventory and visual merchandising, streamlining reporting tasks for improved accuracy
- Delivered exceptional customer service through effective communication and product knowledge
- Resolved customer concerns professionally, ensuring high satisfaction levels
Sales Assistant
Swarovski
Edmonton
04.2023 - 12.2023
- Assisted customers in selecting products and addressing inquiries to foster a positive shopping experience.
- Resolved customer complaints swiftly, providing effective solutions that enhanced customer satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Organized merchandise displays to boost customer engagement and improve shopping experience.
- Engaged in regular training sessions to enhance product knowledge and sales skills.
Education
BBA - Business Administration
NORQUEST COLLEGE
Edmonton, Alberta01-2024
High school - commerce
GHG PUBLIC SCHOOL
Panjab, India01-2021
Skills
- Appointment scheduling
- Data entry and record keeping
- Scheduling and calendar management
- Office administration
- Microsoft Office proficiency
- Workflow optimization
- Time management
- Customer service excellence
- Conflict resolution
- Collaboration with teams
- Written communication
Skills - Core Skills
- Office Administration & Coordination
- Written & Verbal Communication
- Time Management & Multitasking
- Customer Service Excellence
- Team Leadership & Supervision
- Data Entry & Record Keeping
- Scheduling & Calendar Management
- Problem Solving & Conflict Resolution
- Microsoft Office (Word, Excel, Outlook)
- Process Improvement & Efficiency
Leadership Experience
- Student Body Representative, Represented the student body and communicated between students and administration. Organized school events and coordinated with staff and peers. Demonstrated leadership, responsibility, and strong interpersonal skills.
- Leader - Readers Club, Led group activities, discussions, and events promoting reading and engagement. Coordinated meetings and encouraged participation among members. Strengthened communication and organizational abilities.
Timeline
Admin Assistant
Smith and wight opticians
01.2024 - Current
Sales Assistant
Swarovski
04.2023 - 12.2023
Sales supervisor
Michael kors
01.2022 - 01.2024
BBA - Business Administration
NORQUEST COLLEGE
High school - commerce
GHG PUBLIC SCHOOL