Rajmeet Singh Rupal
Brampton,Ontario
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager
Green Maples
Mississauga
01.2023 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed scheduling, training and inventory control.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Published customer satisfaction results from feedback forms and correspondence.
- Developed key performance indicators to measure effectiveness of operational processes.
Supervisor
Mattamy Homes
Oakville
12.2023 - 03.2024
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Forklift Operator
Polar Pak
Brampton
02.2022 - 02.2024
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Transported material to correct locations and documented inventory changes.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Packaged, labeled and tagged goods before transfer.
- Used handheld scanners for warehouse management system compliance.
Machine Operator Packer
BANK BROTHERS
Brampton
06.2021 - 12.2022
- Loaded materials into production machinery and adjusted settings as necessary to meet specifications.
- Checked labels against orders prior to placing them onto packages for accuracy.
- Adhered strictly to standard operating procedures while operating machinery.
- Ensured work area was clean and organized throughout shift by following 5S standards.
Marketing Manager
Ganesh Steel Industry
Punjab
02.2016 - 2018
- Developed social media marketing strategies to help brand company and increase sales.
- Worked with management team to oversee and monitor marketing strategy.
- Prepared and sent proposals to prospective clients.
- Tracked, analyzed and reported on marketing program results.
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Managed multi-channel marketing campaigns for brand awareness.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Education
Bachelor of Agriculture - Agronomy
St. Xavier
Punjab03-2011
Skills
- Customer Service
- Performance monitoring
- Logistics Oversight
- Business Planning
- Production
- Marketing
- Customer Retention
- Inventory Management
- MS Office
- Microsoft Office Suite expert
- Staff Training
- Inventory Control
- Multi-site operations
Certification
- Forklift License Holder
- AZ driver's License Holder
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Accomplishments
- Leadership Award 2022
References
References available upon request.
Timeline
Supervisor
Mattamy Homes
12.2023 - 03.2024
Operations Manager
Green Maples
01.2023 - Current
Forklift Operator
Polar Pak
02.2022 - 02.2024
Machine Operator Packer
BANK BROTHERS
06.2021 - 12.2022
Marketing Manager
Ganesh Steel Industry
02.2016 - 2018
Bachelor of Agriculture - Agronomy
St. Xavier
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