High-performing transportation management professional successful at maximizing operational success through strategic process improvements and business development plans.
Overview
22
22
years of professional experience
Work History
Taxi Driver
Uber And Lyft
11.2016 - Current
Arrived on time to customer appointments.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Followed road rules to protect passengers and prevent accidents.
Helped passengers with questions or area information such as points of interest and entertainment options.
Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
Taxi Driver
Able Atlantic Taxi Service
11.2015 - 06.2022
Arrived on time to customer appointments.
Drove safely and obeyed traffic laws to avoid accidents and injuries.
Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Mail Clerk
Royal Bank Of Canada, RBC
07.2014 - 04.2016
Sorted and delivered deliveries of mail and other packages.
Proficient in receiving,sorting, and distributing incoming mail,packages, and interoffice correspondence.
Assisted employees and clients with mail-related inquiries and requests, providing excellent customer service.
Complied with safety regulations and best practices to maintain a safe and organized mailroom environment.
Manager
Babu Takeout & Catering
03.2002 - 08.2014
Accomplished multiple tasks within established timeframes.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Kept accurate records to document customer service actions and discussions.
Followed through with client requests to resolve problems.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
City Adult Learning Centre
Toronto, ON
Skills
Regulatory Compliance
Security Understanding
Mechanical Systems Expertise
Road Safety Knowledge
Extensive experience abilities acquired throughout different working environments