Rajkaval Jasvinder Singh Keer
Vancouver,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
MK WEST COAST FLOORS LTD
2021.08 - Current
- Building and maintaining strong relationships with customers by understanding their needs, providing product information, and offering solutions tailored to their requirements
- Demonstrating a deep understanding of different flooring materials, including hardwood, laminate, vinyl, and tile, as well as their features, benefits, and installation methods
- Educating customers about the various options available to help them make informed decisions
- Assessing customers’ flooring needs, measuring space accurately, and providing detailed quotes and estimates for material, labour, and installation cost
- Actively prospecting and generating leads through various methods, such as cold calling, networking, referrals, and attending trade shows
- Utilizing customer relationships management (CRM) systems and sales software to manage customer interactions, track leads and sales activities, and generate reports.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Retail Store Manager
RG Designer Studio
2018.01 - 2020.01
- Managed store organization, maintenance, and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Salesperson
Royal Enfield
2017.01 - 2018.01
- Effectively reporting to Sales Manager of the Royal Enfield Nashik outlet and working as per the guidelines set by the company
- Facilitating test rides and helping customers in choosing their ideal vehicle
- Coordinating effectively with relevant teams to ensure smooth execution of required processes such as Test Drives, Billing and payments, etc
- Carry out vehicle allocation as per company norms; follow up with customer for confirmation of allocation and ensure post sales-service.
Volunteer
Hausla NGO
2018.01 - 2019.01
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Provided administrative support to department leads to help organize events and fundraisers.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Coordinated and managed volunteer activities for community service projects.
Education
Post-Degree Certificate - Global Business Management
Mohawk College
Hamilton, ON04.2022
BBA - Marketing Management
BYK College of Commerce
Nashik, Maharashtra04.2019
High School - Sceince
Fravashi International Academy
Nashik, Maharashtra06.2014
Skills
- Problem-Solving Strengths
- Complex Problem-Solving
- Quote Information
- Reading Comprehension
- Customer Relations
- Microsoft PowerPoint
- Serve Customers
Affiliations
Shopify Basics Certification
Marketing 1.0 Training
Marketing Strategic Development Workshop
Business Development Seminar
General Interests
Football
Hiking
Swimming
Certification
- Survey Monkey Essential Training - Three Months.
Timeline
Sales Representative
MK WEST COAST FLOORS LTD
2021.08 - Current
Retail Store Manager
RG Designer Studio
2018.01 - 2020.01
Volunteer
Hausla NGO
2018.01 - 2019.01
Salesperson
Royal Enfield
2017.01 - 2018.01
Post-Degree Certificate - Global Business Management
Mohawk College
BBA - Marketing Management
BYK College of Commerce
High School - Sceince
Fravashi International Academy
- Survey Monkey Essential Training - Three Months.
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