Rajkaran Dhull
Vaughan,ON
Summary
Dependable restauratant server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Restaurant Server
ZIZI Trattoria
02.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Team Lead
JP Residency Manor (5 Star Hotel)
01.2019 - 10.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
Event Marketing - - Event Marketing - Sports, Entertainment, Arts
Seneca College of Applied Arts And Technology
North York, ON05.2022
Global Hospitality Management - Hospitality Management
Seneca College of Applied Arts And Technology
North York, ON09.2021
Bachelor of Science - Hotel, Resort And Restaurant Management
Panjab University
Chandigarh, India04.2019
Skills
- Inspecting Tickets
- Wine and Liquor Service
- Service Prioritization
- Dining Room Organization
- Station Stocking
- Customer Service and Rapport
Timeline
Restaurant Server
ZIZI Trattoria
02.2021 - Current
Team Lead
JP Residency Manor (5 Star Hotel)
01.2019 - 10.2019
Event Marketing - - Event Marketing - Sports, Entertainment, Arts
Seneca College of Applied Arts And Technology
Global Hospitality Management - Hospitality Management
Seneca College of Applied Arts And Technology
Bachelor of Science - Hotel, Resort And Restaurant Management
Panjab University
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