Summary
Overview
Work History
Education
Skills
Websites
Coursework
Timeline
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Rajkamal Kaur

London,ON

Summary

Dynamic professional with extensive experience at Walmart, excelling in inventory management and team leadership. Proven track record of enhancing operational efficiency and achieving high customer satisfaction. Skilled in employee training and problem-solving, consistently recognized for exceeding performance expectations and fostering a collaborative work environment.

Overview

6
6
years of professional experience

Work History

Cap 2 Associate (part time)

Walmart
London, Canada
03.2020 - Current
  • Maintaining smooth flow of inventory responsible, efficiently within time frame and keeping in mind the procedures of dealing with inventory and following all the guidelines of Workforce Safety and measures.
  • Efficiently received and unloaded trucks after performing all the required paperwork as well as according to the requirements of the workplace.
  • Successfully cleared and earned the chance of power equipment training.
  • Completed tasks of unloading, stocking and storing the overstock in the backroom within the time including facilitating the customers in their shopping experience.
  • Earned the tag of beyond expectation employee in yearly employee manager meet.

Assistant Manager

Ajay jewellers
Abbotsford, BC
02.2025 - 05.2025
  • Maintained up-to-date knowledge of company products and services.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Established processes for monitoring customer satisfaction levels.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Consumables Lead

walmart
London, ON
06.2023 - 06.2024

Complete Store Tour at start and end of shift with Management team and Lead Department Managers. • Follow up with Management for any sick calls. • Touchbase with all workgroups, and review the following :

Daily planners and Stocking Activity Planner. Attendance or sick call management Workload priorities and organization. • Create, delegate and review notes/expectations from Store Tour using Me@Walmart > Notes. • Check email and AMP+ for action items • Attend Total Store Huddles. • Attend Operations Meeting • Coordinate, plan and follow up to all new hire training. • Support annual store inventory • Respond to refrigeration alarms • Review supply/fixture inventory and inform a Member of Management if an order is required. • Complete Business Review with Coach. • Train Associates as required.

Day Support Lead

walmart
London, ON
05.2023 - 06.2023
  • Complete Store Tour at start and end of shift with Management team and Lead Department Managers. - Follow up with Management for any sick calls. • Touchbase with all workgroups, and review the following ü Daily planners and Stocking Activity Planner. ü Attendance or sick call management. ü Workload priorities and organization, • Create, delegate and review notes/expectations from Store Tour using Me@Walmart › Notes. • Check email and AMP+ for action items • Attend Total Store Huddles. • Attensi Operations Meeting • Coordinate, plan and follow up to all new hire training. • Support annual store inventory • Respond to refrigeration alarms • Review supply/fixture inventory and inform a Member of Management if an order is required. • Complete Business Review with Coach. • Train Associates as Required.

Cap 3 Support Manager

walmart
London, Ontario
06.2022 - 05.2023

Complete Store Tour at start and end of shift with Management team and Lead Department Managers. • Follow up with Management for any sick calls. • Complete the Stocking Activity Planner and set area assignments. • Create, delegate and review notes/expectations from Store Tour using Me@Walmart > Notes. • Lock doors and set store alarm once all customers and day Associates have left the building. • Host nightly team huddle and assign work from Stocking Activity Planner. • Check email and AMP+ for action items. • Top steel walked off for safety standards, planning and feature freight rotation. • Receive and finalize live unloads. • Capture product recalls that were still in transit and separate/hold as per instructions. • In the event of an Associate accident, complete accident report folder and inform a Member of Management, in the absence of Overnight ASM. • Respond to refrigeration alarms. • Unlock Pharmacy salesfloor shelf lockboxes/gates or backroom lockups to support OMNI picking as required. ü

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Ensure picking is supervised and lockboxes/gates and lockups are immediately secured once picking is complete. • Complete Associate bag checks as per the Associate Purchase Standard (CPD-ST 210) when store is closed. • Complete Business Review with Coach.

Cap 1 Dept Manager

walmart
London, ON
04.2022 - 06.2022
  • Assigning associates to areas of the salesfloor in partnership with the respective salaried Manager • Assigning associates to modular activities in partnership with the respective salaried Manager • Ensuring associate breaks are taken in accordance with coverage • Training, coaching and offering feedback to associates. Provides critical input into the disciplinary process. • Delegating, following-up and correcting Perpetual Inventory - Pl and shelf capacity errors in all areas of the store • Delegating, following-up and working picks from automated systems and completing backroom bin audits • Printing modular, labels and reviewing the floor plan for accuracy and ensuring modulars are finalized in the system through aisle location attachment process. • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure • Reviewing finalized count listings and refer to appropriate ASM and completing warehouse claims • Printing modular labels and reviewing the floor plan for accuracy and ensuring modular are finalized in the system through aisle location attachment process. • Ensuring proper fixtures and supplies are used and replaced if necessary while using proper signage as the modular dictates.

Cap2 Dept Manager

Walmart
London, ON
09.2021 - 04.2022

Ensured compliance with company policies and relevant regulations

Preparing and resetting Receiving Area

Unloading and sorting general merchandise trailers

Completing live unloading of other types of merchandise

Maintaining cold chain for refrigerated and frozen receiving and stocking Pulling pallets of merchandise to the salesfloor for overnight processing Assisting in stocking the salesfloor as assigned

Binning overstock merchandise

offering feedback to associates

  • Ensured compliance with all safety regulations in the workplace.
  • Coached and trained new staff members, providing guidance on department policies and procedures.

Brand Ambassador

American Eagle Outfitters
London, Canada
11.2019 - 01.2021
  • Facilitating Customers at every step of their shopping and making the whole experience in the store exciting and full of fun.
  • Ensuring utmost satisfaction is provided in the stores.
  • Updating customers about the latest promotions and providing genuine suggestions.
  • Grabbing prompt sizes and styles to dressing rooms to provide the best experience.
  • Educating customers about the difference in various items, clothing material and fun ways to style.
  • Contributing in restyling the store according to the orders from headquarters for uniformity.

Education

Postgraduate Certificate - Business management

Fanshawe College
London, Ontario, Canada
06.2025

Bachelor of Business Administration -

GNDU
Amritsar
05.2018

Skills

  • Inventory Management
  • Team leadership
  • Employee training
  • Time management
  • Merchandising techniques
  • Product rotation
  • Merchandising and display
  • Training
  • Problem solving
  • Time Management
  • Leadership
  • Planning
  • Networking
  • Delegation
  • Customer service
  • Communication
  • Sales

Coursework

Business Consultancy Project with Coca Cola Canada Bottling Limited

Timeline

Assistant Manager

Ajay jewellers
02.2025 - 05.2025

Consumables Lead

walmart
06.2023 - 06.2024

Day Support Lead

walmart
05.2023 - 06.2023

Cap 3 Support Manager

walmart
06.2022 - 05.2023

Cap 1 Dept Manager

walmart
04.2022 - 06.2022

Cap2 Dept Manager

Walmart
09.2021 - 04.2022

Cap 2 Associate (part time)

Walmart
03.2020 - Current

Brand Ambassador

American Eagle Outfitters
11.2019 - 01.2021

Postgraduate Certificate - Business management

Fanshawe College

Bachelor of Business Administration -

GNDU
Rajkamal Kaur