Raj Kalpesh Solanki
Toronto
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
University Of Toronto, St. George Campus
01.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Supervisor
MANDYS SALADES GOURNMANDES
05.2022 - 01.2024
- Training & Operations: "Expert in team training, operations, and safety compliance with a focus on efficiency and staff development."
- Customer-Centric: "Skilled in customer satisfaction, streamlining operations, and developing high-performing teams."
- Leadership-Oriented: "Proven leader in staff mentorship, inventory management, and operational excellence."
- Sales & Efficiency: "Results-driven professional excelling in sales growth, efficiency, and safety compliance."
- Comprehensive Skills: "Versatile expert in leadership, service quality, and compliance management."
Sales Associate
Walmart
06.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Post-Degree Certificate - Human Resource Management
York University
09.2023
Advanced Diploma - International Business Management
NIAGARA COLLEGE
12.2022
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University of Baroda
India 05-2021
Skills
- Microsoft Office
- Customer service
- Time management
- Team building
- Inventory management
- Communication skills
- Operational efficiency
- Sales support
- Problem solving
- Office administration
- Customer and client relations
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Certification
FOOD HANDLERS CERTIFICATE
FIRST AID CERTIFICATE
SMART SERVE CERTIFICATE
Timeline
Sales Associate
Walmart
06.2023 - 01.2024
Administrative Assistant
University Of Toronto, St. George Campus
01.2023 - Current
Supervisor
MANDYS SALADES GOURNMANDES
05.2022 - 01.2024
Advanced Diploma - International Business Management
NIAGARA COLLEGE
Post-Degree Certificate - Human Resource Management
York University
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University of Baroda
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