Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
University Of Toronto, St. George Campus
01.2023 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Supervisor
MANDYS SALADES GOURNMANDES
05.2022 - 01.2024
Training & Operations: "Expert in team training, operations, and safety compliance with a focus on efficiency and staff development."
Customer-Centric: "Skilled in customer satisfaction, streamlining operations, and developing high-performing teams."
Leadership-Oriented: "Proven leader in staff mentorship, inventory management, and operational excellence."
Sales & Efficiency: "Results-driven professional excelling in sales growth, efficiency, and safety compliance."
Comprehensive Skills: "Versatile expert in leadership, service quality, and compliance management."
Sales Associate
Walmart
06.2023 - 01.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Education
Post-Degree Certificate - Human Resource Management
York University
09.2023
Advanced Diploma - International Business Management
NIAGARA COLLEGE
12.2022
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University of Baroda
India
05-2021
Skills
Microsoft Office
Customer service
Time management
Team building
Inventory management
Communication skills
Operational efficiency
Sales support
Problem solving
Office administration
Customer and client relations
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Certification
FOOD HANDLERS CERTIFICATE
FIRST AID CERTIFICATE
SMART SERVE CERTIFICATE
Timeline
Sales Associate
Walmart
06.2023 - 01.2024
Administrative Assistant
University Of Toronto, St. George Campus
01.2023 - Current
Supervisor
MANDYS SALADES GOURNMANDES
05.2022 - 01.2024
Advanced Diploma - International Business Management
NIAGARA COLLEGE
Post-Degree Certificate - Human Resource Management
York University
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University of Baroda
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