Raj Kalpesh Solanki
Toronto,ON
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
MANDYS SALADES GOURNMANDES
Toronto, ON
05.2022 - 01.2024
- Mentored new hires on equipment operation and safety, created comprehensive training manual.
- Managed over 50 to 100 customer calls per day.' or, "Increased sales by 10%".
- Conducted regular inspections to ensure equipment compliance with safety standards.
- Led continuous improvement initiatives, enhancing operational efficiency.
- Managed daily operations, ensuring quality service and customer satisfaction.
- Provided hands-on training in food prep, safety, and customer service.
- Efficiently managed inventory and optimized work schedules.
- Enforced health and safety standards and addressed customer inquiries professionally.
- Maintained kitchen cleanliness and collaborated on promotional events.
- Upheld high food quality and implemented cost-saving measures.
- Supported staff morale and maintained accurate records.
- Designed and implemented staff training programs.
- Assisted in recruitment, hiring, and contributed to menu development.
Human Resources Assistant
LEADER CARE
05.2021 - 04.2022
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation
- Filed paperwork, sorted, and delivered mail and maintained office organization
- Contacted over 30 employees per day.' to check their eligibility and schedule interviews.
- Facilitated open lines of communication between management and staff, fostering a positive work environment
- Processed employee termination paperwork at direction of supervisory staff
- Participated in recruitment and selection process for new hires
- Tracked various statistics and kept detailed records to support human resources department
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately
- Answered and redirected incoming phone calls for office
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates
- Supported HR Manager in strategic planning sessions focused on organizational development and growth
- Assisted with creating employee handbooks and manuals
- Set up orientations and initial training for new employees
- Monitored and analyzed employee satisfaction survey results
Education
Post-Degree Certificate - Human Resource Management
York University
Toronto, ON09.2023
Advanced Diploma - International Business Management
NIAGARA COLLEGE
Toronto, Canada12.2022
Skills
- Professional Demeanor
- Report Preparation
- Maintaining files
- Adaptability and Flexibility
- Employee Data Record Keeping
- Background Checks
- Eligibility Requirements
- Problem-solving abilities
- Communication Management
- Goal Setting
- Decision-Making
- Task Prioritization
- Office Administration
- Multitasking
- Teamwork and Collaboration
- Overseeing Daily Activities
- Documentation And Reporting
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Certification
FOOD HANDLERS CERTIFICATE
SECURITY CERTIFICATE
FIRST AID CERTIFICATE
SMART SERVE CERTIFICATE
CHRP CERTIFICATE ( PURSUING )
Timeline
Supervisor
MANDYS SALADES GOURNMANDES
05.2022 - 01.2024
Human Resources Assistant
LEADER CARE
05.2021 - 04.2022
Post-Degree Certificate - Human Resource Management
York University
Advanced Diploma - International Business Management
NIAGARA COLLEGE
FOOD HANDLERS CERTIFICATE
SECURITY CERTIFICATE
FIRST AID CERTIFICATE
SMART SERVE CERTIFICATE
CHRP CERTIFICATE ( PURSUING )
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