Rajiv Gupta
Winnipeg
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
11
11
years of professional experience
Work History
Taxi Driver
Unicity Taxi
04.2024 - Current
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Handled challenging situations calmly, resolving disputes professionally and effectively.
Team Leader
Future Transfer Co.
09.2022 - 03.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Assistant Manager
Dominos Pizza Inc.
06.2020 - 08.2022
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
Store Manager
Dominos Pizza
11.2018 - 01.2020
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Trained and mentored associates to teach daily tasks and procedures.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Manager
Dominos Pizza
03.2018 - 11.2018
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Oversaw budgeting responsibilities, reducing costs and increasing margins.
- Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
Shift Supervisor
Domino's Pizza
04.2017 - 03.2018
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Taught staff upselling techniques to meet revenue targets.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Coached team members to increase productivity’s.
Driver
Domino's Pizza
02.2014 - 01.2015
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Education
High School Diploma -
Imperial College of New Zealand
08.2015
Secondary School of Education - Commerce
DAV Centenary Public School
03.2013
Skills
- Team building
- Organizational skills
- Friendly, positive attitude
- Conflict resolution
- Multitasking
- Training & development
- Good work ethic
- Planning & organizing
- Critical thinking
- Computer skills
- Active listening
- Microsoft Office
- Customer service
Timeline
Taxi Driver
Unicity Taxi
04.2024 - Current
Team Leader
Future Transfer Co.
09.2022 - 03.2024
Assistant Manager
Dominos Pizza Inc.
06.2020 - 08.2022
Store Manager
Dominos Pizza
11.2018 - 01.2020
Assistant Manager
Dominos Pizza
03.2018 - 11.2018
Shift Supervisor
Domino's Pizza
04.2017 - 03.2018
Driver
Domino's Pizza
02.2014 - 01.2015
Secondary School of Education - Commerce
DAV Centenary Public School
High School Diploma -
Imperial College of New Zealand
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