Rajiprasanthi Balakrishnan
Milton,ON
Summary
Dedicated retail professional with proven experience at Kohl’s in delivering exceptional customer service, managing omni-channel operations, and ensuring smooth store performance. Skilled in team collaboration, merchandising support, and fostering a positive shopping experience aligned with TJX’s values of integrity and respect.
Overview
8
8
years of professional experience
Work History
STORE ASSOCIATE
Kohl’s
04.2023 - 12.2024
- Supported omni-channel operations by coordinating online order fulfillment and in-store pickups.
- Managed ticketing and pricing updates, ensuring accuracy across merchandise and digital signage.
- Operated the POS register with efficiency and professionalism, ensuring a smooth checkout experience.
- Managed Amazon returns, assisting customers, verifying items, and maintaining backroom organization.
- Collaborated with team members to achieve sales goals and maintain high customer satisfaction.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
PRIMARY SCHOOL TEACHER
A.K.S. Girls Higher Secondary School
06.2017 - 02.2019
- Taught Mathematics to primary-grade students through engaging, activity-based learning.
- Developed and evaluated assessments to measure student performance.
- Organized quizzes, workshops, and classroom events to boost engagement.
- Collaborated with staff and parents to enhance learning outcomes and classroom participation.
- Assessed student performance through regular evaluations and feedback sessions.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
Education
Bachelor of Education - Mathematics
Sivanthi Aditanar College of Education
01.2017
Skills
- Customer Service
- Team Collaboration
- Cash Register Operation
- Visual Merchandising Support
- Returns & Exchanges Handling
- Effective Communication
- Cash handling accuracy
- Attention to detail focus
- Merchandise display creativity
LANGUAGES
Tamil – Native
English – Advanced
Interests
- Backpacking and Hiking
- Food Tourism
- Engaging in food photography and sharing culinary creations on social media
- Digital Art and Animation
- Camping
Timeline
STORE ASSOCIATE
Kohl’s
04.2023 - 12.2024
PRIMARY SCHOOL TEACHER
A.K.S. Girls Higher Secondary School
06.2017 - 02.2019
Bachelor of Education - Mathematics
Sivanthi Aditanar College of Education
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