Rajinder Kaur
Surrey,Canada
Summary
Enthusiastic proud manager in the retail industry with 6 years of customer service experience. Forged trusted customer relationships in active listening and consistent communication. Implemented financial solutions through constant data analysis and client-centric approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health care Assistant (Practicum )
PICS Society
Surrey, British Columbia
03.2026 - 03.2026
- Assisted residents with activities of daily living (ADLs) including bathing, dressing, grooming and toileting.
- Helped with medication reminders and followed care plans under nurse supervision.
- Assisted residents with mobility, transfers, and use of mobility aids
- Served meals; monitored nutrition and hydration
- Observed and reported changes in residents’ physical or emotional condition.
Health Care Assistant(Practicum Long Term Care)
Dogwood Care Facility
Vancouver, British Columbia
02.2026 - 03.2026
- Provided personal care (bathing, dressing, toileting, feeding and perineal care ) while maintaining residents’ dignity
- Assisted with mobility, transfers, and ensure safety to prevent fall.
- Support daily living, comfort, and emotional well-being of residents
- Follow care plans, maintain documentation, and ensure infection control practices.
Management Associate II
Hertz
Abbotsford, British Columbia
09.2021 - 02.2026
- Achieved individual sales goals and customer service goals
- Supported branch’s business plan by assisting the Branch Manager
- Trained new employees to achieve organizational goals.
Cashier/Customer Service Representative
Walmart Canada
07.2018 - 09.2021
- Facilitated customers by greeting them and answering their queries about the products to ensure an efficient shopping experience.
- Processed payments and scanned the purchases.
- Handled returns and assisted sales and stock associates in slow hours.
Security Officer
Allied Universal
09.2020 - 08.2021
- Responded to emergency situations.
- Signed in and out visitors to the site.
- Monitored premises to prevent theft, violence, or infractions of rules.
- Reported any facility issues such as fire hazards and leaking water pipes
Customer Relations Team Member
Bass Pro Shops
10.2019 - 03.2020
- Established customer billing, processed orders, and provided basic bookkeeping for cash receipts.
- Answered incoming calls, taking messages, as necessary.
- Presales and post sales management.
Security Officer (overnight)
Securiworld
05.2019 - 08.2019
- Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Prevented losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Completed reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Education
Post Baccalaureate Diploma - Finance
Douglas College
New Westminster, BCMaster’s - Business Management (Finance)
Punjab Technical University
India, Jalandhar (India)Bachelor’s - Business Management (Finance)
Punjabi University
Patiala (India)Skills
- Cross Cultural Communication
- Critical Thinking
- Team Leadership
- Excellent Communication
- Decision Making
- Problem Solving Skills
- Technical Skills -MS Word MS Excel MS Powerpoint
Certification
- Certificate of first position, Entrepreneur workshop, Punjab, India 2015
- Health care Aide License
First Aid License I
Food Safe License I
Languages
- Punjabi
- Hindi
- English
Extracurricular Activities
Certificate of first position, Entrepreneur workshop, Punjab, India 2015 ,Fluency in verbal and written English
Timeline
Health care Assistant (Practicum )
PICS Society
03.2026 - 03.2026
Health Care Assistant(Practicum Long Term Care)
Dogwood Care Facility
02.2026 - 03.2026
Management Associate II
Hertz
09.2021 - 02.2026
Security Officer
Allied Universal
09.2020 - 08.2021
Customer Relations Team Member
Bass Pro Shops
10.2019 - 03.2020
Security Officer (overnight)
Securiworld
05.2019 - 08.2019
Cashier/Customer Service Representative
Walmart Canada
07.2018 - 09.2021
Post Baccalaureate Diploma - Finance
Douglas College
Master’s - Business Management (Finance)
Punjab Technical University
Bachelor’s - Business Management (Finance)
Punjabi University