Summary
Overview
Work History
Education
Skills
Languages
Certification
Reading & Cooking
Additional Information
Timeline
Generic

Rajinder Kaur

North Bay,ON

Summary

Dynamic professional with a proven track record in customer service and cash handling, as demonstrated at Tim Horton. Excelled in creating strong relationships and enhancing customer satisfaction through exceptional service. Skilled in critical thinking and problem-solving, adept at managing high-volume environments. Committed to continuous improvement and professional development, leveraging strong communication skills and teamwork to drive success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Travel

Store Team Member

Tim Hortons
09.2023 - Current
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.

Cashier

No Frills Grocery
01.2023 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Teacher

Pioneer Convent School, Gajjanmajra
08.2018 - 12.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Graded and evaluated student assignments, papers, and course work.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Created lessons and online testing materials to facilitate remote learning.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Education

Environment & Sustainability - Geography

Nipissing University
North Bay, ON
12.2024

Bachelor's of Education - Science

Punjabi University
Patiala
05.2018

Master's of Science - Chemistry

Guru Nanak Girls College
Ludhiana
05.2016

Bachelor of Science - Non- Medical

SCD College For Boys
Ludhiana
05.2014

Skills

  • MS Excel
  • MS word
  • Hotel Accommodations
  • Travel research
  • Exceptional customer service
  • Administrative tasks
  • Documentation preparation
  • High volume environments
  • Multilingual Proficiency
  • Geography Knowledge
  • Cultural Awareness
  • Critical Thinking
  • Customer Service
  • Cash Handling
  • Data Entry
  • Team Member Collaboration
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

First-aid & CPR/AED Level-C

  • Security License

Reading & Cooking

I Love Cooking & Reading in free time.

Additional Information


Full-Time

Timeline

Store Team Member

Tim Hortons
09.2023 - Current

Cashier

No Frills Grocery
01.2023 - 03.2023

Teacher

Pioneer Convent School, Gajjanmajra
08.2018 - 12.2022

Travel

Environment & Sustainability - Geography

Nipissing University

Bachelor's of Education - Science

Punjabi University

Master's of Science - Chemistry

Guru Nanak Girls College

Bachelor of Science - Non- Medical

SCD College For Boys

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Rajinder Kaur