Rajib Das
Scarborough Toronto,ON
Summary
A dynamic team player with a proven track record at Chuti Resort Gazipur Bangladesh, I excel in fostering community service and enhancing customer satisfaction. Skilled in event planning and problem-solving, I consistently exceed cleanliness standards, demonstrating adaptability and a positive attitude. My experience includes mentoring and building relationships, showcasing my commitment to teamwork and efficiency.
Overview
13
13
years of professional experience
3
3
Certification
Work History
Volunteer
Daily Bread Food Bank
01.2025 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Server Assistant
Chuti Resort Gazipur Bangladesh
01.2012 - 11.2016
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Education
MBA - Marketing
Leading University
Sylhet Bangladesh09-2009
Master of Science - Chemistry
National University
Gazipur Bangladesh09-2003
Bachelor of Science - Chemistry
National University
Gazipur Bangladesh08-2002
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Community service
- Time management
- Adaptability and dependability
- Computer skills
- Relationship building
- Customer service
- Answering phones
- Food distribution
- Event planning
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Limited Working
Certification
1.Food Handler Certification : Canadian Food Safety Training.
Certificate No : 3379 2024 Date of Issue : December 2024
2.Smart Serve Retail Certification
Certificate No: 250210637821
Date of Issue: 2025-02-10
3.Emergency First Aid With CPR C & AED
From Rescue7
Date of Issue :2025-01-10
Interests
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Participating in local clean-up initiatives
- Personal Development and Self-Improvement
- Cooking
- I like trying new recipes and food trends
Timeline
Volunteer
Daily Bread Food Bank
01.2025 - Current
Server Assistant
Chuti Resort Gazipur Bangladesh
01.2012 - 11.2016
MBA - Marketing
Leading University
Master of Science - Chemistry
National University
Bachelor of Science - Chemistry
National University
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