Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Raji Rajarajan

Fremont,CA

Summary

Results-driven AI professional seeking a role in the conversational AI space. Experienced working in a highly cross collaborated team to successfully create Wells Fargo's Virtual assistant called Fargo.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Conversational AI Solutions Associate

Wells Fargo
10.2021 - 03.2024
  • Delivered 12 online banking features using Google Dialogflow including: Customize Card, Expiration Date, Digital Wallet, Card CVV, Temporary Card, Travel Notice, Activate Card, Card Alerts, and FICO Score
  • Created 10 features using our internal virtual assistant called 'WFBOT' for our online banking functionalities
  • Designated liaison and support to Technology team
  • Monthly Presentations of features for 170+ people
  • Collaborated on a daily basis with 4 different teams such as: Product, UX, API developers and QA in an agile, highly cross-functional scrum team
  • Managing, teaching and distributing 100+ UI element code variations to internal team
  • Owning and managing the confluence space for internal team

Analyst

Infosys
03.2021 - 10.2021
  • Developed, documented and distributed UI element code
  • Designated liaison to UI and UX team to validate UI elements
  • Documented, strategized and juxtaposed different vendor's virtual assistant functionalities (IBM, Microsoft, Google) to online banking needs

Education

Business Administration - Information Systems

San Francisco State University
San Fran, CA

Skills

  • Presentation Skills
  • Cross Collaborative
  • Dialogflow
  • Leadership
  • Confluence
  • Business Driven Development

Certification

  • Certified SAFe 5 Product Owner / Product Managers
  • Personalized training and courses of Google Dialogflow and Cloud from Google

Timeline

Conversational AI Solutions Associate

Wells Fargo
10.2021 - 03.2024

Analyst

Infosys
03.2021 - 10.2021

Business Administration - Information Systems

San Francisco State University

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Raji Rajarajan