Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
Timeline
Generic

Rajeswari (Raji) Swaminadhan

Markham,ON

Summary

Adept at Software Testing, Design and Quality Assurance of all banking products. 12+ years of functional & automation testing experience in multiple applications including digital, credit card and retail banking. Extensive Technical project management experience, proven through creating test strategies, test plan and writing scenarios.

Overview

10
10
years of professional experience
1
1
Certification

Work History

QA & Technology Lead

Scotia Bank (Tech Mahindra)
Toronto
04.2021 - 12.2023
  • Interacted with the business and stakeholders to discuss the technical feasibility and Completed project in the agile method
  • Being part of automation lead provide guideline to convert automation test script, maintain data and archive data for ROI
  • Analyzed Security design documents used instruments to identify, profile and fix performance issues on a variety of internal applications
  • Led cross-functional teams in the delivery of technical projects, defining dependencies and establishing end-to- end process flows to ensure smooth project execution
  • Act as Solution architect coordinate adopt rigorous security measures for networks, data, systems and even build a cloud infrastructure Defined project milestones, deliverables, and dependencies, creating detailed project plans and schedules to track progress and manage resources effectively
  • Created incident play book activity for IVR project and created service now ticket more than 15 to 20 / day
  • Implemented private and public service gateway endpoints using AWS API Gateway and Lambda for on-prem and external clients.

CHANGE MANAGEMENT SPECIALIST

CIBC (Tata Consultancy Service)
Toronto
11.2019 - 04.2022
  • Provided technical support for users experiencing difficulties with software applications.
  • Performed quality assurance testing on newly developed software applications.
  • Worked closely with Program Lead, QA team and middleware team creating testing environment and assist testing execution.
  • Ran health check for all banking applications using SOA (Service Oriented Architecture) and tested validation endpoints using CI/CD pipeline.
  • Held knowledge about technical platform SLA’s and KPI’s for many projects and written data flow, message queue flow diagram between UNIX and windows application.
  • Resolved multiple P1, P2 issues for lending, digital, retail payment, credit card domain
  • Analyzed and implemented Kafka schema registry in pipeline to use schema validation between products and consumers of multiple Kafka topics.

SIT & UAT QA LEAD/Project Coordinator

CIBC ( Tata Consultancy Services)
03.2015 - 04.2022
  • Led offshore team, led all testing activities for Simplii migration digital project.
  • Led and Coordinated Mutual Fund account (WM) attach to Simplii online account, set up data, coordinated batch file and validate ETL (data warehouse) result.
  • Selected the test cases to be automated and performed functional front-end testing using Selenium web driver and created Automation Framework using TestNG.
  • Wrote exit, entry reports, test strategy, and test plan for multiple digital & credit card projects
  • Involved in the “send alert message to mobile device” project followed by Agile method successfully implemented in all mobile services like android and iPhone iOS.
  • Worked with Web development team for Simplii online banking all Web application satisfied AODA Compliance.

SAP QA ANALYST

Home Trust Corpoation
01.2014 - 02.2015
  • Intricate preparation and execution of test scripts for Customer Relationship Management (CRM), Loan Management (ECC), Collateral management (CMS) module.
  • Expertise in data mapping, data validation and running queries in SQL server for various equity and income in loan approval scenarios.
  • Created end to end property loan process from application to preapproval/cancellation stages in ECC module and led defect triage meetings
  • Performaed all automation activities, and executed test cases in UFT 11.0

UAT IVR QA ANALYST

TD Canada Trust
07.2013 - 12.2013
  • Implemented changes to Virtual Interaction Manager v10 (Exony) for IVR and call prompter menus.
  • Involved in different types of departments skill type validation using test primary agents, secondary agents, schedule/unscheduled close, Holiday, Technical Difficulty, Agent log off in queue and Agent log off prior to Queue like complex scenarios.
  • Identify defects for the failed test cases, raise a defect in HP-QC and link the defect to failed test cases.

Education

Master of Science - Computer Science

Bharathidasan University
Trichy, Tamil Nadu, India

Skills

  • Domain Experience: Enterprise Contact center, All Complete Banking Domain, SAP
  • Automation Tools: Selenium, WebDriver, Grid, and UFT
  • Defect tracking tools: Quality Center, HP ALM, Jira and Confluence
  • Operating Systems: UNIX, Windows and Linux
  • Programming Languages: Java, UNIX, Commands
  • Database: MSSQL (SQL)
  • Methodologies: , Waterfall, Agile, Regression, Scrum
  • Cloud: AWS Maven Build: Maven
  • Testing Framework: TestNG
  • Version Control: Git and GitHub
  • CI-CD: Jenkins API: Postman, SOAP UI

Certification

  • ISTQB, IIBS institute,May 2012
  • Certified Scrum Master, Scrum Alliance, Mar 2024
  • TCCB Certification for Bank Training, Mar 2024

Affiliations

*Provide technical lead for the launch of a $ 10 Million CIBC Costco Migration Project.
*Coordinate four Line of business to reduce trouble shooting time by 30%.

Languages

English
Full Professional
Tamil
Native/ Bilingual

Accomplishments

  • Received from CIBC "Extra mile award" for Message Queue and Data warehouse migration project.
  • Received from Tata Consultancy Service " Employee Of the year" award for Investment Milestone project.

Timeline

QA & Technology Lead

Scotia Bank (Tech Mahindra)
04.2021 - 12.2023

CHANGE MANAGEMENT SPECIALIST

CIBC (Tata Consultancy Service)
11.2019 - 04.2022

SIT & UAT QA LEAD/Project Coordinator

CIBC ( Tata Consultancy Services)
03.2015 - 04.2022

SAP QA ANALYST

Home Trust Corpoation
01.2014 - 02.2015

UAT IVR QA ANALYST

TD Canada Trust
07.2013 - 12.2013

Master of Science - Computer Science

Bharathidasan University

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Rajeswari (Raji) Swaminadhan