Versatile professional skilled in all aspects of customer service and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with many years of experience working in different business settings.
Overview
13
13
years of professional experience
Work History
Pest Control Technician
Rentokil Terminix
Moncton, New Brunswick
05.2024 - Current
Performed inspections and determined appropriate treatments.
Recognized for consistent quality service and efficiency.
Customer Service Supervisor
Dollarama
Moncton, NB
09.2022 - 08.2024
Ensure excellent customer service and support colleagues.
Store operations and cash management, retail merchandising, and sales objectives.
Business Manager
Rentokil-Initial
Maputo, Mozambique
12.2021 - 08.2022
Budget, cost efficiency, team performance, and contract negotiations.
Implemented operational strategies and customer retention programs.
Barback - Part Time
Restaurante Goa
Maputo, Maputo
01.2021 - 08.2022
Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Cleaned the bar area including counters, glasses, and utensils throughout shift.
Sales Manager
Reckitt
Maputo, Mozambique
08.2016 - 09.2021
Managed business for 4 SSA countries.
GTM, New market development.
Sales Manager
Godrej International
Maputo, Mozambique
07.2013 - 01.2016
Regional sales objectives
Identified and developed new markets
Territory Sales Officer
GlaxoSmithKline
Trivandrum, Kerala
01.2012 - 07.2013
Developed and implemented strategic plans to increase market share in assigned territory.
Nutrition Officer
Nestle
Trivandrum, Kerala
05.2011 - 01.2012
Built and collaborated on business relationships with healthcare professionals.