Rajesh Shroff
San Francisco
Summary
Technology and business professional with a proven track record in product development and management. Expertise in leading cross-functional teams to achieve strategic objectives and drive results. Skilled in facilitating technical discussions with engineering teams and engaging with executive leadership to align business goals. Actively represented products at industry events to enhance visibility and adoption.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Product leader, AI Agents, Agent workflows & Observability
Salesforce
San Francisco Bay Area
05.2024 - Current
- Pioneered GenAI Agent observability by unifying multi-signal telemetry for real-time visibility.
- Unified 20+ cross-functional teams to establish shared observability framework, promoting OpenTelemetry standards.
- Defined and owned product roadmap for Anypoint Monitoring, enhancing observability across MuleSoft Anypoint Platform.
- Delivered significant AOV gains through improved monitoring capabilities aligned with customer needs.
- Collaborated with engineering, sales, and customer success to accelerate feature delivery and drive revenue growth.
Director, Product Management
Salesforce
San Francisco
03.2022 - 04.2024
- Developed global-scale observability data pipelines for Salesforce, processing over 3 trillion events monthly.
- Managed Apache Kafka as a service, achieving four nines availability SLA for telemetry data.
- Implemented low-latency streaming pipelines for metrics and events, optimizing performance for high-volume log and trace data.
Principal Product Manager
Nutanix
San Francisco Bay Area
10.2020 - 03.2022
- Spearheaded adoption and growth of Nutanix for service providers by defining and executing go-to-market strategy, enabling partner ecosystems, and aligning product capabilities with cloud service provider needs; generated measurable increases in subscription revenue, usage expansion, and market penetration.
Director of Product Marketing, GraalVM Enterprise
Oracle
San Francisco Bay Area
01.2020 - 09.2020
- Spearheaded global product marketing for Oracle GraalVM Enterprise, defining strategy, positioning, and growth initiatives that showcased its ability to accelerate Java and multi-language application performance, resulting in increased enterprise adoption, stronger developer engagement, and market recognition.
Principal Product Manager - Oracle Cloud
Oracle
San Francisco Bay Area
07.2018 - 12.2019
- Drove strategy and growth initiatives for Oracle Cloud Services portfolio.
- Led go-to-market planning and execution for new product launches.
- Managed Oracle Machine Learning portfolio, enhancing capabilities in ODB and Exadata.
- Developed Data Analytics Platform and Infrastructure to support enterprise needs.
- Oversaw launch of Oracle Autonomous Database products, including Autonomous Data Warehouse and Autonomous Transaction Processing.
- Conducted competitive and feasibility analysis in high-growth market segments.
- Promoted Exadata as Oracle's flagship database platform to increase market penetration.
Lead Technical Marketing Engineer - Big Data, ML and AI Solutions
Cisco
04.2015 - 06.2018
- Designed and optimized Cisco UCS server integrated infrastructure to be positioned for big data, machine learning, artificial intelligence, and analytics use cases.
- Executed Hadoop performance tuning and benchmarking to enhance system efficiency.
- Developed partnerships within big data ecosystem for collaborative solution development.
- Collaborated closely with sales and channel partners to align go-to-market strategies, and drive joint success.
- Presented at leading industry conferences, including Strata and Hadoop World, showcasing expertise, thought leadership, and innovation in big data and analytics.
- Conducted executive briefings with C-level stakeholders on Cisco UCS, big data solutions, product strategy, and roadmap alignment.
Technical Leader
Insieme Networks (Cisco systems)
01.2014 - 03.2015
- Spearheaded feature design and development for Nexus 9000 using Broadcom Trident-2 technology.
- Optimized modular switch performance through innovative development strategies on the N9k platform.
- Streamlined design processes by integrating cutting-edge techniques with Nexus 9000 switches.
Senior Software Engineer
Cisco
08.2007 - 12.2013
- Developed OpenFlow support for Cisco Monticello ASIC.
- Developed multicast features at L2/L3 for Catalyst 6500.
Software Engineer
Spirent Communications
01.2005 - 08.2007
- High Level Test API (HLTAPI) Core Development (Spirent Test Center Automation Group)
Education
MBA - Product Management & Strategy
UCLA Anderson School of Management
MS - Electrical and Electronics Engineering
University of Southern California
BE - Electrical and Electronics Engineering
University of Mumbai
Skills
- Multi-agent systems
- Observability frameworks
- Multi-signal telemetry
- Product management
- Go-to-market strategy
- Product roadmap
- Cross-functional collaboration
- Agile project management
- Customer engagement
- Market analysis
- Leadership skills
- Product vision and strategy
- Requirements gathering
Certification
Blockchain: Beyond the Basics
Patents
- Next Gen Storage Controller in hybrid environments (US 1012109 · Issued May 30, 2019)
- Infrastructure Aware Adaptive Resource Allocation (US 20180063025 · Issued Mar 1, 2018)
- Infrastructure Aware Query Optimization (US 1003743-US.01 · Issued Jan 25, 2018)
Publications
- Smart cities: Challenges and opportunities, Communication Systems & Networks (COMSNETS), 2018 10th International Conference · Apr 2nd, 2018
- RBP: Robust Broadcast Propagation in Wireless Networks. Fred Stann, John Heidemann, Rajesh Shroff, and Muhammad Zaki Murtaza, In Proceedings of the Fourth ACM SenSys Conference , pp. 85-98. Boulder, Colorado, USA, ACM. November, 2006 · Nov 1, 2006
Timeline
Product leader, AI Agents, Agent workflows & Observability
Salesforce
05.2024 - Current
Director, Product Management
Salesforce
03.2022 - 04.2024
Principal Product Manager
Nutanix
10.2020 - 03.2022
Director of Product Marketing, GraalVM Enterprise
Oracle
01.2020 - 09.2020
Principal Product Manager - Oracle Cloud
Oracle
07.2018 - 12.2019
Lead Technical Marketing Engineer - Big Data, ML and AI Solutions
Cisco
04.2015 - 06.2018
Technical Leader
Insieme Networks (Cisco systems)
01.2014 - 03.2015
Senior Software Engineer
Cisco
08.2007 - 12.2013
Software Engineer
Spirent Communications
01.2005 - 08.2007
MBA - Product Management & Strategy
UCLA Anderson School of Management
MS - Electrical and Electronics Engineering
University of Southern California
BE - Electrical and Electronics Engineering
University of Mumbai