Rajesh Poojary

• Client: Ascena Retails (Knight Well Group)
• ● Worked with clients directly in the Retail domain in backlog prioritization, sprint planning and sprint review meetings.
• ● Experience with Manhattan OMS, MIF 2014, MIF 2019, Manhattan Active Omni and Manhattan OMS cloud version too.
• ● Responsibilities include understanding scope, identifying requirement gaps, estimations, test strategy, Code/Program analysis, Test Planning, Test execution, Test Reporting, Risk and Issue Communication, Leading the test Phases (Functional, Interface, Regression and UAT)
• ● Created test data in System Integration and User Acceptance testing environments by conditioning data per scenarios identified in test scripts
• ● Experience Leading QA teams across multiple projects.
• ● Mentored junior resources, helping them enhance their skills and contribute more effectively to projects.
• ● Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
• ● Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.

Client: Ascena Retails (KnitWell Group)

● Performing Health checks of the system by monitoring Key Performance indicators (KPI) with the help of Extended Preconfigured Omni Channel Hub (EPOCH).

● Analyze application behavior and implement enterprise automation and machine learning using Infosys NIA platform

● Analyzing the impact that occurs due to various change requests using Infosys Order Management Impact Analyzer

● Respond to the Priority issues assigned, conduct analysis of the issues assigned, identify and evaluate different workarounds/ solution alternatives, Provide the most optimal solution, support other team members on issue resolution in areas of expertise as required, manage stakeholder communication and close the issues assigned in order to ensure support availability as per agreed SLAs

● Contribute in the incident triaging, analysis, resolution/service restoration/escalating to 3rd parties, analyze root cause and assist in efficient resolution of all production Issues

● Attend war rooms for critical issues and timely communication to stakeholders in case of critical incidents and providing solutions along with root cause analysis

Client: Adidas Global Production Support

Description of the project:

Retail Order Management for a global Ecommerce Firm. This assignment includes Manhattan Labor Manhattan implementation and configurations.

● Involved in test planning and reported gaps in the requirement.

● Worked on functional testing and defect analysis and involved in walkthrough of test plan with customer.

● Implement ticket resolution and other such IT service management activities through robotic operations using Infosys automation platform (IAP).

● Communicating with the users/geo-leads across the globe for gathering information related data/tool issues and analyze the issues

● Proactively identify and manage changes to requirements and identify risks.

● Involved in Group reviews for Functional Requirements, High level design of product features and enhancements

● Mentored team, Assigning Tasks and Defect Reporting. Reviewed Test Plans and driven it to baseline.

● Involved in preparation of deployment document, configuration document and assisted in deployment

Project Name: COSTCO

Description of the project

World's largest retailer, Costco has 804 warehouses worldwide. I was involved in Manhattan warehouse management support and development activities.

● Facilitating functional and technical guidance for the Warehouse users, assisting business users with their daily task using Manhattan platform.

● Along with production support also involved in post-production support, configuration changes and performance tuning.

● Part of AS400 development team, where new warehouse management flows/screens are added to existing WMi product.

● To make use of Infosys Order Management Reporting Dashboard to study the existing systems and helps in documentation with the current behavior of the system.

Description of the project

PKMS or Pick Ticket Management System is a Manhattan Associates Product for Warehouse management. It is the oldest product on AS/400 in Supply Chain management. This product process all Inbound and Outbound operations in a warehouse. It can also be configured with Labor management Tool along with transport Management.

Major Responsibility:

● Ensuring the business requirements and representing all stakeholders.

● Data and defect analysis

● Postproduction support and performance tuning.

● Involved in test planning and reported gaps in the requirement and participated in planning user acceptance testing to achieve complete UAT coverage of each requirement.

● Identified and implemented automation in high volume and repetitive task such as fetching data from various data sources, updating database, monitoring batch jobs and few of sequential structured issues.

Major Responsibility:

● Analyzing the business process and client requirements and modifying the modules according to the client requirements

● Programming & Testing the Application according to the requirements

● Analyzing and fixing bugs in the existing system

● Prepared deployment document and assisted in deployment.

● Proactively handled issues, risks, dependencies, and escalations.

● Involved in group reviews for functional requirements, high level design of product features and enhancements.