Rajesh Muralidharan

• Responsible for managing multiple projects in parallel (ranging from $50K to $250K), including detailed activities planning and deliverables in consideration of stakeholders, budgets, timelines, issues and complexity of the processes
• Handling executive reporting, governance, project finance tracking & reporting, resource recruitment & scheduling, coordinating with technology infrastructure teams during UAT & deployments, change management & incident / risk management, maintaining RAID log and conducting steering committee meetings with executive leadership teams
• Drive & implement change management, transition plan (including training & knowledge transfer)
• Process Discovery & Business Analysis: Identification of potential automation opportunities, including Client interactions and conducting workshops for process scope definition & comprehensive solution build (including IT recommendations) for UiPath, UiPath - Document Understanding (Machine Learning), PowerAutomate & Python automations
• Delivery process intelligence projects using Task / Process Mining tools (including Mimica) for identification of user behaviours that are directly impacting sensitive processes for multiple clients in Canada

• Managed multiple projects across industries with over $0.5Mn scope
• Managed cross-functional coordination between teams (onshore & offshore), improving interdepartmental communication & collaboration
• Responsible for initial Process Discovery & Business Analysis
• Implemented methodologies for mitigating risks and preventing issues with proactive approach in line with enterprise level risk management strategies
• Set up consolidated project pipeline management system & sales tracking report. Implemented management reporting system providing business insights to executives with critical KPIs and OKRs
• Broadened improvement initiatives, troubleshooting problems for corrective action.

• Identified potential transformation opportunities greater than $1.5 Mn USD
• Collaborated with stakeholders to define project objectives and criteria.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Generated business intelligence reports to inform strategic decision-making.

• Developed project plans identifying key issues, approaches and performance metrics. Implemented best practices for Canada teams across business verticals
• Developed project management roadmap to define project objectives, timelines and milestones, with over 45 individual process automation projects spread across a 3 year period with over $10 MN scope
• Led and managed staff of 10+ team members engaged in administering complex automation solutions including support & maintenance of implemented projects.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed project status updates to stakeholders and executive management.
• Monitored project performance to identify areas of improvement and make adjustments.

• Developed project plans identifying key issues, approaches and performance metrics.
• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.
• Met project deadlines without sacrificing build quality or workplace safety. Managing teams of 15+ resources
• Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
• Identified impacted parties, business partners and resources required for planned changes.

● Managed the team of 20+ members responsible for configuring all HP product models in

SAP CRM and R/3 - SD, based on specific quotes received from HP Sales Reps

● Acting as single point of contact for client interaction regarding team deliverables & SME for critical configuration tasks

● Responsible for generation & circulation of executive reports to internal stakeholders and clients

• Evaluated employee performance and coached and trained to improve weak areas.
• Defined operational metrics to evaluate efficiency of processes and procedures.

• Responsible for Invoice Processing & Cheque processing