Summary
Overview
Work History
Education
Skills
Certificationscourses
Timeline
Generic

RAJESH JOSE

London,ON

Summary

With 20+ years of rich IT experience, including team management in business analysis and quality assurance for large enterprise projects, I have been actively involved in all project implementation activities, including recruiting, team building, mentoring, and conducting in-house training. I demonstrate the ability to prioritize and manage workloads to meet project deadlines. As an effective communicator and active listener, I leverage technical, business, and financial acumen to communicate effectively with executives and their teams. I am an outstanding team player, passionate about establishing and maintaining relationships and team building. Productivity Tools: Office, JIRA, ServiceNow, MS Project; Team Collaboration: SharePoint, Git.

Overview

2
2
years of professional experience

Work History

Solution Analyst Team Lead

JD Power
  • Negotiated and liaised between business teams, technology teams, and support teams
  • Identified root causes and corrective actions to meet short and long-term business goals
  • Managed projects through status meetings, weekly reports, identifying risks, and tracking issues
  • Developed requirements for enhancements, fixes, and system integration
  • Performed reviews of business processes and workflow analysis through interviews and organizational document reviews
  • Managed a team of 8 analysts involved in resource planning and performance reviews
  • Tools: Jama, SharePoint, JIRA, Visio, Office 365.

Solution Analyst

Auto Data Solutions Company
  • Worked with the product team on product ideation, screening, concept testing, and requirement gathering for new product development
  • Analyzed and validated requirements with users and stakeholders, managing approvals
  • Engaged in cross-functional work with product owners, business teams, UX, and technical architects
  • Assisted in drafting test plans and participated in UAT testing
  • Tools: Jama, SharePoint, JIRA, Visio, Office 365.

QA Analyst

Auto Data Solutions Company
  • Analyzed business and system requirements; managed development of specifications to create and execute detailed test plans, strategies, and test cases
  • Strong knowledge of QA methodologies and processes
  • Experienced in analyzing requirements and designing test scenarios
  • Skilled in identifying and reporting defects.

QA Analyst

FCT Default Solutions
  • Developed, established, and executed quality assurance measures and testing standards for new and existing applications
  • Ensured testing activities met business requirements and system goals, fulfilling user requirements and identifying potential issues
  • Communicated test progress, results, and other relevant information to project stakeholders
  • Environment: .NET, SQL Server 2008 R2, SharePoint, TFS.

Test Lead

Xerox Corporation
  • Led testing efforts for multiple software projects, ensuring adherence to quality standards and project timelines
  • Managed a team of testers to complete test cycles and deliver high-quality software releases
  • Developed comprehensive test strategies and plans for complex projects
  • Performed test execution, defect tracking, and reporting using industry-standard tools and methodologies.

Senior Project Manager

JD Power
10.2022 - Current
  • Managed project progress, risks, and escalation of unresolved issues to ensure projects were delivered on budget, on schedule, and within scope
  • Developed and managed comprehensive project plans and communication strategies
  • Facilitated smooth workflow by logically organizing tasks and continuously monitoring and adjusting schedules to meet project milestones
  • Ensured clear, consistent communication among all team members and stakeholders
  • Proactively addressed issues to keep projects on track and meet objectives
  • Utilized project management tools and techniques for cost planning, estimating, and variance analysis
  • Managed resource requests, ensuring optimal use of resources
  • Tracked, managed, and controlled issues; assessed, documented, and managed internal and external project risks, developing contingencies and mitigation plans
  • Maintained focus on budget, communicating or escalating risks as necessary, and understanding potential budget impacts per contractual obligations and SLAs
  • Identified scope changes early and executed change approval procedures
  • Set achievable project objectives, provided constructive feedback, and motivated team members to achieve common goals
  • Ensured project documents were completed, labeled, and stored appropriately
  • Coached, mentored, motivated, and supervised project team members and contractors, fostering a positive and accountable team environment
  • Prepared and reviewed project status reports, distributing them weekly
  • Managed key relationships with internal and external executives, business, procurement, and vendor teams
  • Ensured quality planning, delivery, and execution of projects.

Education

Master of Computer Applications (MCA) -

Skills

  • Strong interpersonal and analytical skills with the ability to research issues and provide solutions
  • Experience in leading teams with excellent negotiation and people management skills
  • Committed to supporting the comprehensive development of team members
  • Excellent written and oral communication skills
  • Ability to work independently
  • Project Management
  • Leadership
  • Team Building
  • Risk Management

Certificationscourses

Certified SAFe 6 Agilist

Timeline

Senior Project Manager

JD Power
10.2022 - Current

Solution Analyst Team Lead

JD Power

Solution Analyst

Auto Data Solutions Company

QA Analyst

Auto Data Solutions Company

QA Analyst

FCT Default Solutions

Test Lead

Xerox Corporation

Master of Computer Applications (MCA) -

RAJESH JOSE