Rajesh Easwaran

Experienced professional with over 27+ years of proven track record in project and program management, specializing in managed services execution, operations delivery, change management, learning consultancy, learning design and development, instructional design and training delivery. Skilled in designing, developing, implementing, and supporting learning and knowledge management solutions. An L&D SME with extensive experience in large scale digital learning transformation engagements across domains and geos. Familiarity with machine learning strategy and human language processing.

• MBA in HRM (Specialisation in Learning & Development) from XLRI, Jamshedpur, India
• Post Graduate Degree in Application Programming from Digital Equipment, USA
• Post Graduate Certificate in Multimedia Production from Zee Learning Systems, India
• Bachelor's Degree in Commerce from Calcutta University, Kolkata, India

• Currently managing a 20-million-dollar portfolio catering to operations support and management for a major Energy & Utilities client based out to Calgary. Includes a bouquet of COTS (Off the Shelf) and customized applications support and sustainment
• Successfully led and delivered 19 large-scale learning transformation rollouts across diverse business units and geographies, driving operational efficiency and process optimization.
• Designed and developed an impressive portfolio of 10,000+ hours of learning content spanning various technology platforms and business sectors, enhancing employee skill sets and knowledge base.
• Conducted over 900 engaging classroom training sessions encompassing Workflow/Process, Technology, Instructional Design, Project Management, and Language (Soft Skills), resulting in enhanced team proficiency.
• Recognized with the prestigious Best People's Manager award on two occasions, acknowledged as a People's Magnet Manager for exceptional leadership and team-building skills.
• Played a pivotal role as a key solution architect for Learning and Knowledge Management Systems, contributing to the design, development, and successful implementation of advanced learning solutions.
• Devised and executed a pioneering Learning Content Development Execution Model tailored for Agile-based Technology Projects, streamlining content creation processes, and ensuring alignment with project goals.
• Led and successfully concluded ISO Audit assessments for multiple departments, including Learning Systems and Talent Transformation, highlighting a commitment to quality and process excellence.

• Enbridge, Senior Program Manager for Microsoft Managed Services, Technology & Innovations Labs and Project Manager T&M engagements, Digital Transformation Partner, Mar 2022 till date
• Enbridge, Project Manager, OCM and Training Manager for the Connect Program, Training Design/Development, Strategy, Approach, Training Program Management, Training Reporting, Training Material Development, Project Management / Change Management, Nov 2019 till Feb 2022
• State Street, Project Manager, Learning Solution Architect for LMS, KM, eContent, SharePoint Portal for the following technology/platforms:
• Source Code Management
• GitHub
• Artefactory
• Jenkins
• Rational Team Concert, Learning Architect for ESP Wikipedia (101, 201, 301 and 401), Learning Architect for Enterprise Macro Governance, Macro Governance Change Management, Program and Project Management, VDI Digital Transformation Content/Learning Consultant, Sep 2017 till Oct 2019
• Nokia Siemens Network, Project Manager, Learning Solution Architect for eLearning/ILT, Project Management / Change Management, Implementation of ADAPT Framework, March 2017 till Aug 2017
• American Bureau of Shipping (ABS), Project Manager, Learning Solution Design/Architect for IBM Maximo, Approach, Curriculum and Content Design/Development, Jan 2016 till March 2017
• State Street Bank, USA, Enterprise Resource Platform (ESP) LMS Design, Development, Deployment along with Learning Content Development using Adobe Creative Suite and Oracle UPK, Project Management, Responsive simulation development and deployment for inhouse developed business application, Knowledge Management POC, Dec 2015 till Jan 2016
• Greater Cincinnati Water Works, USA, Oracle Customer Care and Billing (CC&B) Learning Design, Design and Development of Learning Content using Oracle UPK, Adobe Creative Suite, Training Need Analysis & Change Management, Training Evaluation Design and Deployment (Onsite), Conducting Train-The-Trainer, End User Training Delivery, Project Management, Wipro ADAPT Framework Implementation along with Training Evaluation Strategy, Apr 2015 till Dec 2015
• MTN Networks, South Africa, Oracle E-Business Suite Implementation, Project Management, Learning Content and LMS Design and Development using Oracle UPK, Implement EBS Content Integration with Help Menu, Configuration, Design and Deployment of Learning Content on Oracle Knowledge Centre, Offshore Project Management, Implement Wipro ADAPT Framework, Sep 2014 till Mar 2015
• Philips, Europe, Content Identification, Cleansing and Migration from Legacy LMS to Cornerstone-On-Demand LMS, SABA LMS content migration to CSOD, Data Migration, LMS Upgrade to enable Knowledge Pathways, SAP and Oracle Module integration with Unified LMS, Design of Learning Pathways, Offshore Project Management & Delivery, Apr 2014 till Aug 2014
• World Health Organization & UN, Oracle R11 to R12 Upgrade - all Modules, Training Need Analysis and Change Management, Training Strategy Design, Listing business scenarios for UPK development in discussion with business, 1400 UPK scenarios with EBS Context Sensitive Help Menu Integration, Curriculum Development for End User Training, Sep 2012 - Mar 28, 2014
• Price Water Coopers (PwC), Europe, SAP 6.0 Design and Implementation, SAP all modules Content Design, Development and Deployment, Plateau and SABA LMS Content Migration, Cleansing and Deployment, Design and Development of Learning Content using Microsoft SharePoint, Adobe and Flash, Release Management, Project Management and Delivery, Conduct Train the Trainer for Super and End Users, July 2012 - Oct 2012
• Astra Zeneca Pharmaceuticals, USA, Oracle Finance, Sales & HR Modules Implementation, Oracle Knowledge Centre and Help Menu Integration, UPK Learning Content Design and Development, Role to Task maps Designs using Wipro Training Evaluation Framework, Wipro ADAPT Framework implementation, Design and Develop e-learning modules for each target audience group using Oracle and Adobe Creative Cloud, Project Management and Delivery, Jan 2012 - Jun-2012
• Southern Water, UK, SAP E&U Implementation for Customer Care and Billing, Design and Implementation of SAP Field Activity Module for Metering and Billing, Design UMP Training Strategy, Change Management, Design Learning Content using Oracle UPK and Knowledge Centre, Implement Wipro User Evaluation Framework for End Users with ADAPT, EHV training content design and development using Adobe Creative Suite, Sep 2011 - Dec 2011
• Harman Inc, USA, SAP End-to-End all modules implementation, LMS Content Design and Deployment on Sum Total, Design and Development of Learning Content in Adobe Captivate, RWD uPerform and Adobe Creative Suite, Implement Wipro ADAPT Framework, Training Delivery to Super and End Users, Implementation Wipro Evaluation Framework with ADAPT, Overall Project Management and Delivery, Jan 2011 - Sep 2011
• Tyco Fire Fighting Equipment Mfg. Co. USA, Oracle R11 to R12 Upgrade, Training Need Analysis with Implementation of Wipro ADAPT Framework with Evaluation Strategy, Data Extraction, Cleansing and Migration to Oracle LMS, Learning content design using Oracle UPK and Knowledge Centre, 2D/3D Animation design using Flash and 3DS Max, Simulation Design and Development using Adobe Cloud, Jun 2009 - Nov 2010
• Rheem Manufacturing Company, USA, Training Need Analysis, Training Strategy Design, Module Design, Simulation Design and Development, Develop test scripts and process flow diagrams, Role based User mapping and Training Design, Delivering TTT sessions to Super Users, Nov 2008 - Jun 2009

• Wipro, Previous Role: Technical Training Manager, Training Delivery, Content Design and Development, Training Project Management, Technology Platform and Framework Training, LMS Design and Implementation, Account & Customer specific training, Training Consultancy, Learning Management & Analysis, May 2002 - Oct 2008
• Zee Telefilms Limited, Last Role : Training Head (Multimedia), East, NH Training on Multimedia Applications, Soft Skill and Behaviour Training, E- Learning content creation Lead the Training Team of Zee Learning for East Zone, Leadership & Advanced Application Training, WBT and ILT Content Creation for various training programs, Feb 1999 - Apr 2004
• MECON India Limited, COBOL Programming, UNIX Programming, Script Automation, Database Administration, MS Table Query, Overall IT Software Administration, May 1994 - Jan 1999