RAJESH ARORA

• Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
• Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
• Collaborated with other department supervisors to achieve overall store goals and objectives.
• Increased cross-departmental collaboration through regular communication with fellow supervisors about shared goals and initiatives.
• Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.

Handling cash, checks, and electronic payments.
Maintaining accurate records of all financial transactions.
Assisting in the preparation of financial reports and statements.
Communicating effectively with colleagues, donors, vendors, and other stakeholders regarding financial matters