Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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RAJEEV BADHAN

Cambridge,Ontario

Summary

Dynamic Director with a proven track record at Michael Wholesale Foods Inc., excelling in relationship building and strategic planning. Achieved significant client satisfaction improvements and negotiated cost-effective contracts, enhancing service quality. Expert in operations management and team development, driving successful product launches and fostering long-term partnerships.

Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director

Michael Wholesale Foods Inc.
03.2025 - Current
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Director of Operations

V Food Group Inc.
09.2015 - 03.2025
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Oversaw day-to-day distribution activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Branch Manager

Standard Chartered Bank
03.2002 - 08.2015
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Complied with regulatory guidelines and requirements.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

Education

Bachelor of Commerce -

Delhi University
New Delhi India
07-1999

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • Operations management
  • Team management
  • Staff development
  • Hiring and retention
  • Sales management
  • Team building

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Limited Working

Certification

AMFI Cetrification

Timeline

Director

Michael Wholesale Foods Inc.
03.2025 - Current

Director of Operations

V Food Group Inc.
09.2015 - 03.2025

Branch Manager

Standard Chartered Bank
03.2002 - 08.2015

Bachelor of Commerce -

Delhi University

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