Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Rajdeep Singh Dhaliwal

Brampton,ON

Summary

Proven Customer Service Representative at AAS Canada .Inc, adept in problem-solving and critical thinking, significantly enhancing customer loyalty and repeat business. Excelled in managing high-stress situations and resolving conflicts with empathy, showcasing strong customer relations and team development skills. Achieved satisfactory resolutions efficiently, underlining a commitment to excellence and informed product recommendations. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

AAS Canada .Inc
12.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Post Graduation - Hospitality

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
04.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Relations
  • Team Development

Languages

English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

AAS Canada .Inc
12.2022 - Current

Post Graduation - Hospitality

Cambrian College of Applied Arts And Technology
Rajdeep Singh Dhaliwal