Proven Customer Service Representative at AAS Canada .Inc, adept in problem-solving and critical thinking, significantly enhancing customer loyalty and repeat business. Excelled in managing high-stress situations and resolving conflicts with empathy, showcasing strong customer relations and team development skills. Achieved satisfactory resolutions efficiently, underlining a commitment to excellence and informed product recommendations. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.