Rajdeep Kaur Dhillon
Ottawa,ON
Summary
Creative Hairstylist offers top skills in hair and scalp analysis and styling techniques. Artistic and friendly individual focused on satisfying customers. Commended for establishing strong relationships with clients to generate long-term business.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing Hairstylist skilled in studying facial features and hair condition to determine hairstyles and treatments for individual clients. Upsells salon products and promotes business to exceed sales goals. Engages in light conversation to establish trust, likability and loyalty with customers.
Overview
9
9
years of professional experience
Work History
Hairstylist
Styaloria unisex hair salon
Vadodara, Gujarat
02.2022 - 07.2023
- Used thinning shears to remove bulk from the hair or create layers.
- Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Upsold additional services when appropriate to increase sales volume.
- Collaborated with other beauty professionals on projects related to hairstyling.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Recommended products to clients based on their individual needs.
- Organized scheduling of appointments throughout the day.
- Managed cash register transactions during checkout process.
- Advised clients on how to maintain their haircuts between visits.
- Applied highlights, lowlights or other coloring techniques.
- Worked collaboratively with colleagues to achieve common goals.
- Greeted customers, answered phones and booked appointments.
- Educated clients on proper home hair care maintenance techniques.
- Performed chemical treatments such as perms and relaxers.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Recommended hair styles to compliment clients' facial features and coloring.
- Colored, cut and installed extensions according to style photos and client specifications.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
Salesperson
Ivenus Apple store
Vadodara, Gujarat
09.2019 - 04.2021
- Provided personalized service to build relationships with customers.
- Monitored inventory levels and placed orders as needed.
- Developed and implemented strategies to meet sales quotas.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Gathered data on competitors' pricing, products, and promotional activities.
- Educated customers about products and services offered by the company.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Maintained accurate records of customer interactions and transactions.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
BPO Recruiter
Concentrix
Vadodara, Gujarat
10.2014 - 07.2017
- Developed and implemented recruiting strategies to attract qualified candidates for BPO positions.
- Conducted phone interviews with applicants to assess their qualifications.
- Provided feedback to unsuccessful applicants in a timely manner.
- Created reports on key performance indicators related to recruitment activities.
- Prepared offer letters and negotiated salaries with successful applicants.
Education
Certificate - Hairdressing
Beyond Beauty Accademy
Vadodara, Gujarat05-2022
Higher Secondary Graduation - Commerce
Shri Ram Sainik School
Vadodara, Gujarat07-2014
Skills
- Innovative hairstyling techniques
- Color Corrections
- Relationship building and management
- Customer Consultation
- Business Management
- Hair artistry professional
- Appointment Coordination
- Outstanding customer service
- Styling Tools
- Sales expertise
- Customer consulting
- Salon maintenance
Timeline
Hairstylist
Styaloria unisex hair salon
02.2022 - 07.2023
Salesperson
Ivenus Apple store
09.2019 - 04.2021
BPO Recruiter
Concentrix
10.2014 - 07.2017
Certificate - Hairdressing
Beyond Beauty Accademy
Higher Secondary Graduation - Commerce
Shri Ram Sainik School