Rajdeep Singh
Brampton,ON
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Crew Member
Indian Sweet Master
03.2024 - 12.2024
- Delivered high-quality customer service, taking food orders, and ensuring timely delivery
- Managed cash register and handled customer payments accurately
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Assisted with food preparation and ensured consistency in food quality
- Worked collaboratively with the team during peak hours to meet customer demands
- Greeted customers and answered inquiries regarding menu items and specials.
Retail Associate
Balbir Store
01.2023 - 12.2023
- Assisted customers with product inquiries, purchases, and returns
- Operated the cash register and handled cash, credit, and debit transactions
- Organized and restocked merchandise on the sales floor to ensure a neat and appealing store environment
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Customer Service Representative
Duke
02.2021 - 11.2021
- Provided exceptional customer service to shoppers, addressing inquiries and assisting with product selection
- Operated cash register, processed transactions, and handled cash accurately
- Maintained cleanliness and organization in the customer service area
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Diploma - Social Services
Sheridan College Institute of Technology And Advanced Learning
Oakville, None08-2025
High School Diploma -
BDS Public School
Punjab , India03-2019
Skills
- Excellent customer service and communication skills
- Proficient in operating POS systems and cash handling
- Safe food handling
- Teamwork and collaboration
- Time management
- Knowledge of food safety and hygiene standards
- Crew leadership
- Sales expertise
- Inventory restocking
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Certification
- OSHA 10-Hour General Industry Training – Occupational Safety and Health Administration.
- Serve It Up Safe! Certificate – Serve It Up Safe!.
Timeline
Restaurant Crew Member
Indian Sweet Master
03.2024 - 12.2024
Retail Associate
Balbir Store
01.2023 - 12.2023
Customer Service Representative
Duke
02.2021 - 11.2021
Diploma - Social Services
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
BDS Public School
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