Rajdeep Singh
Halifax
Summary
Energetic and skillful Customer Service Representative with 2 years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Skilled in working under pressure and adapting to new situations and challenges to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative, LCL Bookkeeper
Loblaws
PC Express Atlantic Superstore
09.2021 - Current
- Provide positive customer experience with fair, friendly, and courteous service.
- Resolved over 100+ customer issues over the week over phone/or in person.
- Ensuring accurate product scanning and Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases.
- Collects payments by accepting cash, check, or charge payments from customers and making change for cash customers.
- Worked closely with store employees to make sure that they are paid in a timely manner.
- Worked with accounts receivable to ensure that all checks were deposited into bank.
- Payroll bookkeeper for the facility, processed payroll for 150+ employees.
- Maintained there personal files, to ensure that staff vacation and sick leave were up to date.
Store Associate
Walmart
Moncton, NB
01.2021 - 09.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Science - Computer Science
Dalhousie University
Halifax, NS05.2025
Skills
- Operating System: Windows/ Mac/Linux
- Exceptional interpersonal and teamwork
- Problem Solving Skills
- Punctual and committed to work
- Microsoft Office skills (Excel, Outlook, Word and powerpoint)
- Dependable and Responsible schedules
- Attention to Detail
- Leadership Skills
- Analytical and Critical Thinking
- Flexible and Adaptable
Timeline
Customer Service Representative, LCL Bookkeeper
Loblaws
09.2021 - Current
Store Associate
Walmart
01.2021 - 09.2021
Bachelor of Science - Computer Science
Dalhousie University