Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Rajdeep Rana

Scarborough,ON

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager of Operations

Everest Signs
01.2023 - Current
  • Customer Liaison: fielding calls pertaining to product quality, initiating investigations and as necessary corrective action to restore customer confidence and ensure quality product is made.
  • Prepare Quality System ISO9001, Advanced quality production planning(APQP), Production planning approval process (PPAP) documentation.
  • Initiate corrective and preventive actions(CAPA) to prevent or correct non-conforming product.
  • Develop FMEA (Failure mode effect analysis) to identify problems related to product, process and quality system.
  • Ensuring result oriented team performance through effective communication, training etc.
  • Ensures continuing conformance to all applicable standards and requirements.
  • Ensuring ongoing compliance with all relevant standards and requirements.

Quality Assurance Manager

Jtekt Corporation
Gurugram, India
03.2020 - 07.2022
  • Implements QE (Quality Engineering) activities defined by the Quality & Operating Systems Manager to support the plant operation and quality assurance department
  • Review, update and issue new Control Plans, Inspection Control Cards and Quality Alerts.
  • Responsible for implementation of new project as per APQP (Advanced product quality control) and on-time PPAP (Production part approval process) documents submission process
  • Responsible for handling customer issues, investigates customer non-conformances, establish clean point, and support team to implement corrective action
  • Monitor supplier performance by key metrics, OTD (On Time Delivery), DPPM (defective parts per million), rate of rejection, SCAR (Supplier Corrective Action Request), and improvements
  • Responsible for investigation of major problems and or special projects focusing on developing working relationships with suppliers and supply chain regarding product development
  • Acts as customer contact for specific programs and responds to all customer's needs as required.
  • Maintain & manage Quality Gates, measure and improve quality through findings by improving process / product control.
  • Conduct Control Plan and IATF audits.
  • Manages and maintains Supplier Quality relations, reviews/manages/solving supplier concerns.
  • Responsibility of supplier selection and approval for smooth running of plant operation.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

Assistant Quality Manager

Jtekt Corporation
Gurugram, India
08.2018 - 03.2020
  • Actively manage, mentor, and support site auditors to ensure performance of auditors contributes to effectiveness of site audit program.
  • Schedule and perform assigned audits for site program.
  • Perform a risk-based verification and effectiveness check on key CAPAs from audits and inspections.
  • Develop Quality Alerts for supplier issues and preparation of monthly supplier performance report by calculating defect ration.
  • Responsible for communicating directly with suppliers to develop and supply parts which meet or exceed plant requirements.
  • Support process capability analyses to investigate the ability of suppliers and production processes to meet defined specifications and quality standards.

Senior Engineer

Sona Koyo Steering systems Ltd
Gurugram, India
03.2016 - 03.2018
  • Conducted internal audits of Quality Management Systems and reported on non-conformances.
  • Reviewed processes, documents, records, and other evidence to evaluate compliance with quality standards.
  • Identified potential areas for improvement in the organization's quality system.
  • Provided guidance to personnel on compliance with Quality System requirements.
  • Performed gap analysis between current and desired state of Quality System.
  • Monitored implementation of corrective actions to ensure effectiveness and sustainability.
  • Documented audit results and communicated findings to management team.
  • Evaluated supplier performance against contractual obligations regarding quality standards.
  • Analyzed data from process control systems, statistical process control charts., to identify trends or issues that may affect product quality.
  • Scheduled client visits and planned assessments.

Quality Engineer

Sona Koyo Steering systems Ltd
Gurugram, India
03.2014 - 03.2016
  • Conducted supplier audits to ensure quality standards were maintained.
  • Developed and implemented corrective action plans for suppliers who failed to meet the required quality criteria.
  • Performed risk assessment and FMEA reviews with suppliers to identify potential issues before they arise.
  • Coordinated with purchasing personnel to ensure that all purchased materials met specifications.
  • Analyzed non-conforming material data from production processes to determine root cause of failures.
  • Investigated customer complaints related to supplier products or services.
  • Collaborated with cross-functional teams including design engineering, manufacturing engineering and operations personnel during product launches.
  • Monitored supplier performance metrics such as on-time delivery, defect rates, scrap rates.
  • Worked closely with sourcing team in order to negotiate better pricing terms from existing and new vendors.
  • Reviewed incoming supplies and products from vendors to check for defects.

Customer Quality Engineer

BR Engineering
Gurugram, India
11.2011 - 03.2014
  • Developed and implemented customer quality plans, processes, procedures and related documents.
  • Analyzed product design and production process to identify potential areas of improvement.
  • Conducted root cause analysis to determine the origin of non-conformances and developed corrective actions.
  • Performed audits on suppliers to ensure compliance with customer requirements.
  • Investigated customer complaints and coordinated corrective action activities in response.
  • Provided technical support to customers regarding quality issues or questions.
  • Collaborated with other departments such as R&D, Manufacturing and Sales to ensure products meet customer expectations.

Education

Bachelor of Science - Mechanical Engineering

Kurukshetra University
Kurukshetra, India
05-2011

Skills

  • Quality Management Systems
  • Supplier audits
  • Six Sigma Methodologies
  • Root Cause Analysis
  • KPI Tracking
  • Supply Chain Optimization
  • Statistical process control
  • Corrective Action Implementation
  • Technical problem solving
  • Lean manufacturing principles
  • Product Development
  • Test Result Interpretation
  • Teamwork and Collaboration
  • SOP Development
  • Analytical mindset
  • Operational Improvements
  • Regulatory Compliance

Accomplishments

  • Won 1st prize in Jtekt corporation group kaizen activity in 2021.

Certification

  • IATF 16949 auditor

Timeline

Manager of Operations

Everest Signs
01.2023 - Current

Quality Assurance Manager

Jtekt Corporation
03.2020 - 07.2022

Assistant Quality Manager

Jtekt Corporation
08.2018 - 03.2020

Senior Engineer

Sona Koyo Steering systems Ltd
03.2016 - 03.2018

Quality Engineer

Sona Koyo Steering systems Ltd
03.2014 - 03.2016

Customer Quality Engineer

BR Engineering
11.2011 - 03.2014

Bachelor of Science - Mechanical Engineering

Kurukshetra University

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Rajdeep Rana