Rajdeep Kaur Pandher
Insurance Specialist
Edmonton,AB
Summary
Experienced Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 5 years of experience and willingness to take on any challenge.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Delivery Driver
Uber, Lyft, Doordash, Skip the Dishes
- Current
Insurance Specialist
Front Row Insurance Brokers Inc
01.2023 - 04.2024
- Proactively addressed potential risks by conducting thorough reviews of clients'' policies for coverage gaps.
- Issue certificates for Rental houses & Locations
- Proficient in Offline Custom policies Digigear /SOCAN/Photographer/Videographer and Event policies/Cast Clearance certificate, Cast affidavit/E&O Extensions
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Followed up on denials, late payments, extensions and other special circumstances.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
- Responded to customer calls swiftly to resolve issues and answer questions.
Insurance Specialist
Johnston Meier Insurance
01.2021 - 01.2023
- Dealt with Travel Insurance, Private Companies for motor homes, trailers and car insurance.
- Skilled Experience in handling batches & inventory.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
Insurance Specialist
London Drugs Insurance
01.2020 - 01.2021
- Acted as subject matter expert, answering internal, and external questions and inquiries.
- ICBC Transactions -Renewals, Transfers, Estate transfers and Out of province.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Sales Associate
Seven Eleven
01.2020 - 12.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assistant Manager
Pizza Factory
01.2012 - 12.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
01.2007 - 01.2010
Electronics And Communication Engg - undefined
Skills
Financial planning
Account management
Reporting
Customer service
Client relations
Revenue generation
Risk mitigation
Teamwork
Problem-solving abilities
Multitasking
Certification
CAIB 2
Timeline
Insurance Specialist
Front Row Insurance Brokers Inc
01.2023 - 04.2024
Insurance Specialist
Johnston Meier Insurance
01.2021 - 01.2023
Insurance Specialist
London Drugs Insurance
01.2020 - 01.2021
Sales Associate
Seven Eleven
01.2020 - 12.2020
Assistant Manager
Pizza Factory
01.2012 - 12.2019
01.2007 - 01.2010
Electronics And Communication Engg - undefined
Delivery Driver
Uber, Lyft, Doordash, Skip the Dishes
- Current
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