Rajdeep Kaur
ottawa,ON
Summary
Seeking a position where I can leverage my clinical expertise and interpersonal skills to contribute to a dynamic healthcare team, while continuously learning and growing in a challenging environment. Experienced with laboratory procedures and sample management. Utilizes detail-focused approach to ensure accuracy of test results and adherence to safety protocols. Knowledge of maintaining laboratory equipment and supporting team efforts for seamless operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Ottawa Speciality Care
09.2024 - Current
- Scheduling appointments (Accuro)
- Computer data entry
- Main reception with greeting patients
- Answering telephone calls and returning messages
- Administrative work assigned by the manager
Crew Member
Tim Hortons
09.2023 - 08.2024
- Responsible to greet customers
- Responsible to take and prepare orders
- Responsible to keep area clean and sanitized
Lab Technician
Deep Labs
05.2022 - 02.2023
- Worked as a lab technician, responsible for withdrawing, receiving, processing and analyzing samples
- Responsible for cleaning and maintenance of various pieces of equipment
- Responsible to performing routine inspections on laboratory equipment to determine when maintenance is required
- Handled payments when required
- Done ECG as well
Lab Technician
Polo Labs
10.2020 - 11.2021
- Worked as a lab technician receiving, handling, and analysing samples
- Responsible to maintain various types of equipment (biochemistry machines, haematology and ABG machines) and conducting regular inspections to identify when maintenance was necessary
- Responsible for quality testing, data management and documentation using appropriate computer applications
- Worked with LIS (Laboratory Information System) to complete reporting
Education
Healthcare Administration and Service Management Diploma -
Conestoga College
Kitchener, Ontario01.2024
Bachelor of Medical Laboratory Science (BSc MLS) -
Sant Baba Bhag Singh University
01.2022
Skills
- Strong communication skills
- Excellent customer service skills
- Proficient in cash handling
- Proficient in register operations
- Knowledgeable in MS Office
- Knowledgeable in POS software
- Punctuality
- Adaptability
- Emotional intelligence
- Prioritization
- Multitasking
- Problem-solving abilities
- Lab safety protocols
- Laboratory techniques
- Laboratory record keeping
- Specimen processing
- Sample preparation
- Chemical handling
- Reagent preparation
- Patient care and confidentiality
- Patient demographics
- Workflow coordination
- Patient scheduling
- Appointment scheduling
- Inventory stocking
- Record preparation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- MLA - Medical Laboratory Assistant from Medical Laboratory Professionals' Association of Ontario (MLPAO)
Timeline
Medical Administrative Assistant
Ottawa Speciality Care
09.2024 - Current
Crew Member
Tim Hortons
09.2023 - 08.2024
Lab Technician
Deep Labs
05.2022 - 02.2023
Lab Technician
Polo Labs
10.2020 - 11.2021
Healthcare Administration and Service Management Diploma -
Conestoga College
Bachelor of Medical Laboratory Science (BSc MLS) -
Sant Baba Bhag Singh University
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